Ratings based on 86 Verified Reviews

4.4 out of 5
77% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 15 Feb 2020 on Hotels
High degree of professionalism of the hotel staff won't let you down, from luggage handling to hot spring assistants. I would like to exoress my highest resoect to the courteous manner of Japanese people.
5 out of 5
by A verified traveler

Posted 14 Jan 2019
Hot spring is very good, have several different onsens for women. Particularly good gor having weomen hours at 8-10pm for converting onsen for mixed gender unto women usage only.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2018
5 out of 5
by TAI

Posted 15 Oct 2017 on Hotels
the best dinner I have ever had in japan before and the environment is very memorable and unique. A senior staff presented the historical issue of the hotel and a light up moment highlighting the natural environment outside the restrauant before the dinner was served. Its a wonderful experience. Indeed the service, the onsen (hotspring) and food were of very high quality providing the customers a very enjoyable stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
3 out of 5
by A verified traveler

Posted 13 Nov 2024
ビールに併せて刺し身をつまみたかったが、途中からだったのでちょっと残念。 あと最後、テーブルに空になった食器が乱雑に残った状態のままデザートを出され、どうぞごゆっくりと言われた点も何だか悲しかったですね~
4 out of 5
by A verified traveler

Posted 12 Nov 2024
食事と温泉最後です
5 out of 5
by A verified traveler

Posted 6 Nov 2024
スタッフの接客はとても気持ちよく快適に過ごせましたか