Ratings based on 4 Verified Reviews
3.0 Room cleanliness
3.8 Service & staff
2.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Poor experience. Request a refund compensation.
Posted 3 Jan 2024 on HotelsThe facilities were very poor. Not much transparency through the portal. Cleanliness was poor. The lock handle was coming out making the main door not being able to be locked. Hence, we couldn't go out.
I request a refund compensation.
by A verified traveler
Perfect for a night or two
Posted 3 Jun 2023 on HotelsJust needed a place for one night as close to the sunrise trek, it was clean and tidy with friendly staff and very peaceful😁
by A verified traveler
Remote village near trek base
Posted 7 Mar 2023 on HotelsIt was well off the beaten track, which was good to be close to the base of the trek up the mountain, but not good for other things to do or places to eat. (not close enough to walk to base. Hotel can arrange a driver/guide)
There is NOTHING here, but a quaint little village and it's a very, very winding narrow road to get down to it. Google maps directed us to go right at the bottom, instead of left and we got stuck in a deep mud puddle. It cost us 300,000Rp to be pulled out by neighbouring kids. Go left!!
The hotel offers Goreng with noodles or rice or as a soup, and fries, nothing else. The pool looked a little sketchy for swimming and it's much smaller than it looks in the photo. Good stop for just one night if you're doing the sunrise hike though. Tip: the hike is straight up the ridge in full sun, (unless you do the sunrise hike) through black volcanic sand and rolling rocks. It's 2 hrs up and 2 hrs down, so make sure you wear proper shoes! It also helps to bring a walking stick, which some tour guides offer. Fabulous views from the mountain!!
by A verified traveler
Mouais
Posted 22 Jul 2023 on HotelsHeureusement que nous y avons passé une seule nuit. Un service assez bien mais l'entretien et l'état de la chambre n'était pas à leur rendez-vous.
En effet, ils nous ont donné la chambre ayant les volets les plus délabrés et une minuscule chambre. Sans le savoir, nous étions obligés de payer avant d'y séjourner et non à la fin, donc nous n'avons pas pu nous plaindre et demander un rabais. Malgré cela, les montagnes étaient superbes et le volcan, magnifique