Ratings based on 78 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The premises were absolutely gorgeous and tranquil. The room attendant Mr. Koyama’s hospitality was excellent. Having been living away from Japan, for too long, I cannot judge the Kaiseki
cuisine… it did look very beautiful… I was hoping a little more of the crab in season. I wished I could have stayed an extra day or two. Thank you!
Comment from Hotel Management
12 Nov 2024 by Nishimuraya Honkan, Hotel Management
Thank you for staying at our ryokan and for your very kind review! We will pass on your kind words to our staff. Matsuba crab season in Kinosaki Onsen is from 7 November until 31 March and is available in our dinner menus during this period. We look forward to the next opportunity to welcome you to Kinosaki Onsen!
by A verified traveler
Posted 25 Oct 2024
Nishimuraya Honkan was one of the most incredible hotels I've stayed at, a real highlight in our trip to Japan. The room was fantastic as were the hotel facilities (which include a great onsen) and the team too.
The kaiseki dinners in the room were utterly incredible and the Japanese breakfast each day was a delight.
We loved it.
Comment from Hotel Management
26 Oct 2024 by Nishimuraya, Hotel Management
Thank you very much for staying at Nishimuraya Honkan in Kinosaki Onsen. We are truly honored that you chose our establishment among the many tourist destinations in Japan. We are delighted to hear your compliments regarding the room, the service from our staff, and the cuisine. Your kind words will motivate us to continue striving to provide an even more comfortable experience and delicious meals. We sincerely look forward to welcoming you again in the future.
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Nishimuraya Honkan, Hotel Management
Thank you for your kind review of our ryokan. We hope to be welcoming you back to Kinosaki Onsen in the future!
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Nishimuraya Honkan, Hotel Management
Thank you for your kind review and for staying at our ryokan! We hope to be welcoming you again soon!
by A verified traveler
Posted 21 May 2024
This hotel was the highlight of our Japan Trip. We loved experiencing a traditional Ryokan. The staff was very friendly and made us feel very welcome. The onsen at the hotel was a great experience as well. We loved how Kaori hosted us for the Kaiseki dinner at our room. It was very interesting to try all the traditional dishes from Japan.
Comment from Hotel Management
27 May 2024 by Nishimuraya Honkan, Hotel Management
Thank you very much for choosing Nishimuraya Honkan among the many ryokan available.We are thrilled to hear that your stay at Nishimuraya Honkan was a highlight of your trip to Japan. It’s delightful to know that you enjoyed experiencing a traditional ryokan and that our friendly staff made you feel so welcome. We're glad you found our onsen relaxing and that you enjoyed the kaiseki meal served in your room by Kaori. It’s wonderful to hear that you appreciated trying all the traditional Japanese dishes. We hope to welcome you back again in the future!
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Nishimuraya Honkan, Hotel Management
Thank you for staying at our ryokan! We are glad to see you had a good visit and we look forward to welcoming you back in the future!
by A verified traveler
Posted 5 Nov 2023 on Hotels
BOOK THIS HOTEL! Loved our stay and totally worth the 2.5 hour train ride from Osaka. Was able to check in promptly at 3 p.m. and our bags were whisked away to our room. We immediately received our onsen pass and were able to get in a bath before our kaiseki dinner. The next morning we were able to explore more of the public baths and had an amazing breakfast. The town shops open around 11 a.m. so you can really get away with one overnight stay if not more. Beautiful property, relaxing stay and a nice option to visit a tattoo friendly onsen town
Comment from Hotel Management
6 Nov 2023 by Front Desk, Nishimuraya Honkan, Hotel Management
Thank you for staying at our ryokan and for your very kind feedback. We are glad to hear you enjoyed your stay in Kinosaki Onsen and we look forward to welcoming you again during your next trip!
by A verified traveler
Posted 25 Sep 2023
All the staff that attended us during our stay were wonderful, the food was delicious, the Honakan’ garden was beautiful and the onsen was enjoyable.
Comment from Hotel Management
26 Sep 2023 by Mandira, Hotel Management
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a wonderful experience during your stay.We hope to welcome you back in the near future for another memorable visit.
by A verified traveler
Posted 20 Sep 2023
Comment from Hotel Management
23 Sep 2023 by Nishimuraya Honkan, Hotel Management
Thank you for staying at Nishimuraya Honkan and for your kind feedback! We look forward to the next chance to welcome you to Kinosaki Onsen!
by A verified traveler
Posted 3 Sep 2023
The staff was incredible at this gorgeous property. A superb multi course dinner and breakfast were served in our room each day.
The room also includes a pass to all the public onsen, but the hotel also has two
Onsen for guests. I was the only one using them when I went.
We hated to leave, and plan to return. I give this hotel the highest marks.
Comment from Hotel Management
4 Sep 2023 by Nishimuraya Honkan, Hotel Management
Thank you for your wonderful review and it was our pleasure to have welcomed you to Kinosaki Onsen! We hope to be welcoming you again in the near future!
