Ratings based on 393 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
Staff very friendly and helpful, room clean and inviting. Thank you!
Comment from Hotel Management
25 Dec 2024 by Hotel Manager, Hotel Management
Dear Annette,Thank you for your kind words! We're so glad to hear that you found our staff friendly and helpful and that your room was clean and inviting. Your feedback means a lot to us, and we're grateful for the opportunity to have you as our guest. We look forward to welcoming you back for another wonderful stay!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Dec 2024
They tried to open the door of the room for me, and it was never known who it was
Comment from Hotel Management
20 Dec 2024 by Hotel Manager, Hotel Management
Dear Hansel,Thank you for bringing this to our attention. We sincerely apologize for the concern you experienced regarding the door to your room. Guest safety and privacy are our top priorities, and this situation does not meet our standards. We will investigate this matter to ensure such incidents do not happen in the future. We hope to have the opportunity to provide you with a more secure and comfortable experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Hotel Manager, Hotel Management
Dear Joanne,Thank you for the 5 out of 5 rating! We're thrilled to hear you had a fantastic stay and that everything met or exceeded your expectations. Your satisfaction means the world to us, and we’re so glad you enjoyed your time here. We hope to welcome you back soon for another perfect experience. Safe travels and see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Dec 2024
I'll recommend to my family
Comment from Hotel Management
16 Dec 2024 by Hotel Manager, Hotel Management
Dear Charles,Thank you so much for your kind words! We're thrilled to hear that you'd recommend us to your family. It means a lot to us to know that we were able to provide a positive experience. We look forward to welcoming you and your loved ones again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your review. We appreciate your honest feedback. We’re glad to hear that there were aspects of your stay that met your expectations, but we also understand there were areas where we fell short. We apologize for any inconvenience and are committed to improving our services. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Dec 2024
Good
Comment from Hotel Management
10 Dec 2024 by Hotel Manager, Hotel Management
Dear David,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Nice place
Comment from Hotel Management
10 Dec 2024 by Hotel Manager, Hotel Management
Dear Guadalupe,Thank you for your great feedback! We're so glad to hear you had a pleasant stay. We strive to provide a great experience for all our guests, and it’s wonderful to know you enjoyed your time with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Will definitely stay atain
Comment from Hotel Management
9 Dec 2024 by Hotel Manager, Hotel Management
Dear Latesha,Thank you so much for your kind review! We’re thrilled to hear that you had a great experience and that you’ll be staying with us again. We take pride in providing a comfortable and welcoming atmosphere, and it’s wonderful to know that you enjoyed your time here. We’re looking forward to your next visit and are committed to ensuring your stay is even better. Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
The rooms were clean but the continental breakfast was none excitant.
Comment from Hotel Management
9 Dec 2024 by Hotel Manager, Hotel Management
Dear Adlyn,Thank you for your feedback! We’re glad to hear that the rooms met your cleanliness expectations. However, we apologize that the continental breakfast didn’t meet your expectations. We are always looking for ways to improve, and your input is valuable as we consider how to enhance the breakfast options. We hope to provide a more exciting experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear James,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
