Ratings based on 145 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2024 on Hotels
The man at check in wasn’t interested in good customer service just pointed in the general direction of my room then my room was tiny and dated, the pillows where in a pile on the bed stained and with no covers on them. The food was ok but the bar man was rude and when I asked about the way he poured my Guinness he was very rude then continued to slag me off when I sat down to the chef thinking I couldn’t hear him overall awful experience
by A verified traveler
Posted 30 Jul 2024
Nice place, but the toilet leaked the whole three days we were there.
by A verified traveler
Posted 17 Jul 2024
The staff was friendly and attentive. Our dinner and breakfast was great. The rooms were nice, clean and well appointed. They have a great bar and outdoor seating which was enjoyable. The Highlands folk museum is less than 2 miles. I would definitely recommend McIness Hotel for any stay in the Scottish Highlands.
by A verified traveler
Posted 14 Jun 2024
Absolutely fantastic in all respects!
by A verified traveler
Posted 4 Jun 2024
Beautiful setting, lovely accommodations. There was a problem with water in the kitchen, so no breakfast! But things happen! Was a great stay!
by A verified traveler
Posted 15 Mar 2024 on Hotels
by A verified traveler
Posted 4 Nov 2023
We were warmly welcomed and the friendliness and efficiency of the staff was memorable. Requests for variations from standard provision were met with encouragement and organised without delay.
by A verified traveler
Posted 26 Sep 2023
This stay was a little disappointing compared to other stays we have had (same price point or less) on our current trip across England and Scotland.
Check-in was a little disorganized. Staff were friendly, but seemed a little flustered/confused. Same to be said for the restaurant and dinner. The room was decent and had much that you would need. The shower was a little dirty, there was a handle broken off in the shower, and the plug was broken and laying on the sink. There was a kettle, tea, coffee etc, but only plastic cups to have anything in, which made it a little hard to drink.
by A verified traveler
Posted 9 Sep 2023
Meh…. Facilities are middling at best plastic cups, tv didn’t work and the staff were not happy to be there. Stay away at all costs!
by A verified traveler
Posted 3 Sep 2023
Super cute place. Had a nice stay.
