Ratings based on 8 Verified Reviews
3.0 Room cleanliness
4.8 Service & staff
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2021
My room was double booked, I had to find other accommodation after security advised room double booked.
After 1 week, I am still awaiting REFUND.
by A verified traveler from Canada
Posted 24 Aug 2020
DO NOT STAY HERE! I traveled to Kingston, Jamaica all the way from Canada and booked this apartment via expedia. Upon arrival they told me they overbooked and could not accommodate me regardless of the fact I had a confirmation number. This whole place is sketchy. They told me to wait 30 min to see what they could do which turned into 2 hours. I spoke to Tracey Macfarlene who was in charge of the this Ultra Luxury Apartment and she had a horrible attitude , literally told me there was nothing she could do and hung up on me! I was left stranded on the streets of kingston for almost 6 hours... and was offered nothing for the inconvenience not even an apology. It was a total NIGHTMARE to say the least! Had to book another place to stay and ended up having to spend an extra $1500 because everywhere else was booked up. The staff were very unpleasant...save your money folks!
by A verified traveler from Bronx, NY
Posted 6 Aug 2020
They had limited channels on the tv for that price. Cheaper places had better cable. They need to do better especially if people are going to be quarantined
Comment from Hotel Management
13 Aug 2020 by Marsha Antonio, Hotel Management
Thanks for allowing JamaicaHolidayRental.com to host you for your short stay in Kingston. We would like to inform you that as a result of your positive feed-back we have started to offer all our guest free NETFLIX for the duration of their stay at any of our properties in Jamaica. Most importantly, we appreciated your honest review.
by A verified traveler from Kingston
Posted 18 Dec 2019
Great location overall love the Sightseeing especially at night..Excellent service.
Comment from Hotel Management
19 Dec 2019 by Marsha, Hotel Management
We at JamaicaHolidayRental.com thank you for allowing us to host you
by A verified traveler
Posted 21 Oct 2019
This property is new an upscale.
Great property and excellent staff.
Comment from Hotel Management
5 Nov 2019 by Marsha, Hotel Management
We at JamaicaHolidayRental.com thank you for allowing us to host you.
by A verified traveler
Posted 7 Oct 2019
Marsha made every initiative to make my stay welcoming. Provide a lot of information that was resourceful. The apartment was so beautiful, if I could rate this property and Marsha a million stars I would.
Comment from Hotel Management
10 Oct 2019 by Marsha, Hotel Management
Thanks for allowing JamaicaHolidayRental.com to host you. We would surely love to host you again.
by A verified traveler
Posted 6 Oct 2019
Comment from Hotel Management
10 Oct 2019 by Marsha, Hotel Management
Thanks for allowing JamaicaHolidayRental.com to host you. We would surely love to host you again.
by A verified traveler from Amsterdam
Posted 5 Oct 2019
Spacious apartment at a great location. Loved the pool over looking Kingston. Great addition the Deli Shop next to the pool.
Comment from Hotel Management
5 Oct 2019 by Marsha, Hotel Management
Thanks for allowing JamaicaHolidayRental.com to host you. We would surely love to host you again.
