Ratings based on 10 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2022 on Hotels
The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.
Comment from Hotel Management
17 Jan 2023 by Management, Hotel Management
Thank you for sharing your experience with us. We are delighted to hear that you had an enjoyable stay and that our management team was able to make it a comfortable one for you. We are glad that you would recommend our property and we look forward to welcoming you back in the future.
by A verified traveler
Posted 22 Apr 2021
Really great place to stay, I sure will be booking next time . The staff is amazing.
Comment from Hotel Management
17 Jan 2023 by Management, Hotel Management
Thank you for your positive review. We're glad to hear that you had a great experience staying at our property and that our staff provided excellent service. We look forward to welcoming you back for your next visit.
by A verified traveler
Central To The Local Beach, Kingston and Ocho Rios
Posted 14 Jan 2020 on HotelsBest part of staying at this location is that I could be in Hellshire in 25 minutes, Kingston (Half Way Tree) in 10 minutes and Ocho Rios in 45 minutes. Very central to all the things that mattered to us.
Comment from Hotel Management
21 Jan 2020 by -Management, Hotel Management
Thanks you for the reveiw
by A verified traveler
More suitable for a vacation than a business trip
Posted 10 Dec 2019 on HotelsPersonnel was friendly and helpful. The shower head fell off and they were there in 20 minutes with a replacement. Turns out the old one just needed to be screwed back on. Good location, and fantastic property but better suited for a family taking a vacation v/s a business traveler.
Comment from Hotel Management
21 Dec 2019 by -Manager , Hotel Management
It was a pleasure to serve.
by A verified traveler
Posted 28 Nov 2019 on Hotels
The accommodations was decent enough.
Comment from Hotel Management
3 Dec 2019 by -Manager, Hotel Management
Thank you for the review,
by A verified traveler
VERY NICE VILLA, NICE STAFF ISSUES WITH THE POOL
Posted 17 Nov 2019 on HotelsThe overall experience with the villa itself and the owners was very good but we had an issue with the pool. At 10am on a Saturday morning the pool was closed for the day because the pool guy just cleaned and put chemical in the pool. We found it to be ridiculous that they would clean a pool on the Saturday morning. We complained to the manager who called the Estate management who told them that the pool gets cleaned on a Thursday but it rained two days ago so it was rescheduled for 10AM SATURDAY?! It made no sense. If not for this we would have rated this experience as perfect. The villa itself was really nice.
Comment from Hotel Management
22 Nov 2019 by -Manager, Hotel Management
Thanks for the review...
by A verified traveler
Very Clean and Comfortable Villa
Posted 14 Nov 2019 on HotelsPrice was ok, service was good and the property itself was excellent! The villa was very clean, WiFI good and the water can be very hot if you turn it all the way. I did not interact with the manager much outside of check in and out which is also a good thing because all the amenities worked. I would definitely book this one again.
Comment from Hotel Management
14 Nov 2019 by -Management , Hotel Management
Thank you for the review. Our staff work very hard to ensure we provide the best service and amenities.
by A verified traveler
Posted 16 Jun 2019
Comment from Hotel Management
15 Aug 2019 by -Manager, Hotel Management
Thanks for the review
Recommended
for Everyoneby A verified traveler
Posted 23 Jan 2018
My experience at the County Club was rough in the beginning but better after a couple of days there. The owner was away so he had a friend handle checkin process. Friend did the best he could informing me about the property but there were still questions I had. The owner had me listen to a long audio message regarding the policy of the villa. Inside small a cozy. Wish there were pictures of the outside and inside of the home, only the pool guest need a better vision and pic would a great help. I loved the fact that security was very strict on letting people on premises, good security was huge relief.
Comment from Hotel Management
7 Feb 2018 by Management, Hotel Management
It means a lot to get a review like this at times to let us know what aspect of our process needs improving. Thank you very much for the review.
Recommended
for Everyoneby A verified traveler from Rochester, NY
Best place to stay in Kingston
Posted 11 Jan 2018 on Orbitz
Pros: Ease of driving here from the Airport
Cons: Better mattresses.
We stayed at a lot of different hotels in kingston before, but this is by far the most convenient and cleanest one out of all
Comment from Hotel Management
7 Feb 2018 by Management, Hotel Management
Sabine, thanks for the kind words
