Ratings based on 1,189 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Angus

Posted 28 Nov 2024
I don't like that they charge for parking. Parking should be free at hotels.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Everything was perfect.
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Undisclosed parking charge for my car found in final bill was a bit of a let down
4 out of 5
by A verified traveler

Posted 24 Nov 2024
friendly staff. clean room. bit of noise from highway close by but my mom slept through it so maybe i’m just a light slepeer
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Convenient location off highway 401. Good range of close dining options but a little far from the better dining / shopping options in Downtown Kingston.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Easy access. Safe parking. Easy check,in
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
2 out of 5
by A verified traveler

Posted 22 Nov 2024
The property is located right off the highway and across the street from many amenities, restaurants, drugstore ect. These are all the things that made me book this hotel. What I didn't like was a large group of hockey kids and parents where staying there at the same time. The kids were loud and not supervised by their parents therefore playing on the elevators causing a 15min wait in the lobby to get on the elevator. Then making it to our floor greeted by a crowd of 8-10 kids sitting by our door playing in the hallway. I wish that as a loyal customer that we could get a heads up that this is what to expect. They were loud especially outside our room and what was suppose to be a girls weekend to see my daughters who go to Queens University and spend some time together. Turned out to be checking out early from the hotel without having breakfast because there was no room for anyone else in the eating area to sit and having to pay for breakfast to get some peace and quiet and space. A Very Frustrated Stay!