Ratings based on 58 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
I wish there was an option for zero star!! The property was a total scam! No information to check in was provided, there was no one at the property, and the contact number does not work. Worst booking experience ever!!! Spoiled my entire trip and wasted my time.
by A verified traveler
Posted 13 Aug 2022
We had a three night stay here and it was magnificent! We had a quiet night just drinking a couple of beers on the master balcony. Damian was an attentive, host Excellent place to stay in Kingston!
Comment from Hotel Management
13 Jan 2023 by Management, Hotel Management
Thank you for your positive review of our property. We are delighted to hear that you had a magnificent three-night stay with us and that you enjoyed the quiet night on the master balcony. We are glad that you found Damian to be attentive and that you would recommend our place as an excellent place to stay in Kingston. We are glad that you enjoyed your stay and hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 29 Jul 2022
The upfront communication was above average. The host helped us to arrange airport transfer. The apartment was clean, and the view it lovely especially at night.
Comment from Hotel Management
13 Jan 2023 by Management, Hotel Management
Thank you for your review, we're glad that you found the upfront communication to be excellent and that the host helped you to arrange airport transfer. We're glad that you found the apartment to be clean and enjoyed the view, especially at night. We appreciate your feedback and hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 7 Jul 2022
It worked well for us because my family just needed a clean, quiet, and safe apartment to stay in overnight to check out early and go to the airport the next morning. The view of the city lights was a nice surprise, my little one enjoyed it. Mr Anserson is also a very good host. I would try this apartment for a longer stay.
Comment from Hotel Management
13 Jan 2023 by Management, Hotel Management
We are glad to hear that our apartment met your needs for a clean, quiet, and safe place to stay overnight before going to the airport. We are happy to know that you enjoyed the view of the city lights and that your little one enjoyed it too. We are glad that you found Mr. Anderson to be a good host and we appreciate your feedback that you would consider staying with us for a longer stay in the future. Thank you for choosing our property.
by A verified traveler
Posted 12 Nov 2020 on Hotels
Comment from Hotel Management
13 Jan 2023 by Management, Hotel Management
We apologize for any dissatisfaction you may have experienced during your stay. We value your feedback and would appreciate the opportunity to speak with you in more detail about your experience to see how we can improve.
by A verified traveler
great place to stay
Posted 12 Oct 2020 on HotelsIt’s was great I would definitely stay here again, the kids loved it even more.
Comment from Hotel Management
16 Nov 2020 by -Manager, Hotel Management
Thanks a million for the review
by A verified traveler from Port Charlotte Florida
Posted 16 Jul 2020
The hospital was grate you could not ask for more I surely will do this again this is my new family welcome
Comment from Hotel Management
13 Jan 2023 by Management, Hotel Management
We are thrilled to hear that you had a great experience and that you would consider staying with us again. We strive to provide the best experience for our guests and we are glad that we were able to meet your expectations. Thank you for choosing our property and we look forward to hosting you and your family again in the future.
by A verified traveler
Posted 18 Apr 2020
Comment from Hotel Management
13 Jan 2023 by Management, Hotel Management
We apologize for any dissatisfaction you may have experienced during your stay. We value your feedback and would appreciate the opportunity to speak with you in more detail about your experience to see how we can improve.
by A verified traveler
Not the cheapest but is was a bargain
Posted 4 Mar 2020 on HotelsA decent place away from the center, but in a very safe and secure area. No staff on site watching over things, only face to face was at check in and check out which gave us a sense of home. The room size are good, actually the rooms are huge! Overall decent experience, probably the cheaper places in Kingston would not have a Jacuzzi or such a great view so glad we stayed at this one.
Comment from Hotel Management
18 Mar 2020 by -Manager, Hotel Management
Thank you for the review. We do not intend on being the cheapest but we are very affordably prices and are very grateful you selected us. It was a pleasure hosting you.
by A verified traveler
Guest centric management.
Posted 19 Feb 2020 on HotelsWe got there a bit early and the manager was in traffic (holiday season). We waited 13 minutes and they offered a bottle of complimentary wine (35 USD value) which really impressed us. My wife enjoyed the two nights.
Comment from Hotel Management
27 Feb 2020 by -Manager, Hotel Management
Thanks for your review. If we cause any inconvenience we are always glad to admit and make it right. Pleasure hosting you.
