Ratings based on 433 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
No comment
by A verified traveler
Posted 16 Nov 2024
Stayed in room 340 coulndt take shower water either scalding hot or cold no in-between the guy working desk refused to come check it out give me other room or anything and said nobody else complained. Then when left there was a woman at desk
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
15 Nov 2024 by EE, Hotel Management
On behalf of the entire staff I would like to apologize for falling short of your expectations.
by A verified traveler from Norfolk
Posted 5 Nov 2024
Great location for the traveler.
Comment from Hotel Management
15 Nov 2024 by EE, Hotel Management
Thank you for taking the time to let us know how we did during your stay. I will let the entire staff know your comments and concerns. We look forward to your next stay with us.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
15 Nov 2024 by ee, Hotel Management
On behalf of the entire staff I would like to apologize for failing to exceed your expectations during your stay with us.
by A verified traveler
Posted 3 Oct 2024
For 15 years I have hosted family and friends who come to visit me by making and paying for their rooms at this facility. As I was checking in my visiting family, the staff demanded an additional $100.00 per room because I live locally. Rude and totally unacceptable.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Dear Guest, thank you for staying with us. The 100 was deposit only, and that is also called incidental deposit that is required by ALL the guests per the hotel policy. That was NOT an additional charge. You can call us if you need further clarification. Our staff is highly trained and professional. Any feedback we take seriously.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by EE, Hotel Management
Dear Karen, Thank you for taking the time to let us know how your stay with us was. I will pass along your review.
by A verified traveler
Posted 11 Sep 2024
Wish there was pet waste station on the property, maybe even a area for dogs to go potty
Comment from Hotel Management
12 Sep 2024 by EE, Hotel Management
Dear Bryan, Thank you for letting us know how we did during your stay. I completely understand your concern for the pet waste station. Thankfully Perkins Restaurant does allow us to use their grassy area for our fur babies. I always advise our guest to right directly in front of the windows. We look forward to your next stay.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Great staff.
Comment from Hotel Management
26 Aug 2024 by EE, Hotel Management
Thank you for taking time to let us know how we did during your stay. I will let the entire staff know your comments. We look forward to seeing you again.
by A verified traveler from Arlington
Posted 6 Aug 2024
Comment from Hotel Management
11 Aug 2024 by ee, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn South.As a guest you are truly valued.
