Ratings based on 779 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Bathtub was moldy and kitchen was dirty. Carpet stains and crumbs in the beds.
Comment from Hotel Management
26 Nov 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We appreciate the feedback and will be addressing your concerns. We look forward to better serving you.
by A verified traveler
Posted 25 Nov 2024
I didn’t stay at this place. The room smelt like mildew, the pictures on line was far better than in person the hot tub was out of order and the bathroom faucet would not stop dripping water..Still waiting on my refund.. Would not recommend this place
by A verified traveler
Posted 10 Nov 2024
Staff very friendly. Rooms spacious and clean. Stayed here many times before and will stay here again.
Comment from Hotel Management
11 Nov 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. I am happy to hear that your room was clean and spacious. I am also glad to know that our staff is friendly. We look forward to welcoming you back.
by A verified traveler
Posted 9 Nov 2024
AC was knocking, TV was terrible, internet was bad, just needs a lot of work on this place.
Comment from Hotel Management
11 Nov 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We appreciate your feedback and will be making updates. We hope you give us another chance to better serve you.
by A verified traveler from Weehawk we n
Posted 8 Nov 2024
Property and our room in particular were in very obvious need of attention. Our room was drab and worn in many spots. Table leg loose, bathroom fixtures rusted. Worse was the mold and mildew in the shower (an easy fix with bleach) which I reported at checkout.
Comment from Hotel Management
8 Nov 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We appreciate your feedback and will be using it to make improvements to our guest experience. We hope you give us another chance to better serve you.
by A verified traveler
Posted 7 Nov 2024
free breakfast, room was very clean, shower refreshing.
Comment from Hotel Management
8 Nov 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We are happy to hear that you had a great stay with us. I am pleased to know that your room was clean and you enjoyed our complimentary breakfast. We look forward to serving you again.
by A verified traveler
Posted 21 Oct 2024
We stayed here for almost a week. What made our stay special was the staff!
Brenda, Swann and Karen were amazing and treated us like family
We were happy to overlook broken amenities such as no hot tub due to hot kind and welcoming all the staff were
Thank you for a great stay
Comment from Hotel Management
28 Oct 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. I am happy to hear that our team was so caring and helpful and made you feel like family. We look forward to welcoming you back.
by A verified traveler
Posted 14 Oct 2024
The staff are all friendly and welcoming. Feels like home. Thank you for a great stay
Comment from Hotel Management
28 Oct 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We are happy to hear that our staff is welcoming and you felt at home with us. We look forward to welcoming you back again.
by A verified traveler
Posted 8 Oct 2024
AC in room made terrible noise and ended up smoking I. The morning. Black mold around shower exhaust fan.
Comment from Hotel Management
24 Oct 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We appreciate the feedback and are sorry to hear there was an issue with the AC. We look forward to better serving you next time.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Oct 2024 by Lola, GM, Hotel Management
Thank you for telling us about your stay. We are happy to hear that you had a 5-star stay with us. We look forward to welcoming you back again.
