Ratings based on 985 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Good location, easy parking, units ok but dated, house keeping very basic & ordinary, pool lovely, very few staff available for any assistance
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Quiet resort , good place to recharge
5 out of 5
by A verified traveler

Posted 5 Nov 2024
wonderful accommodation, everything we needed for our stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
3 out of 5
by A verified traveler

Posted 30 Oct 2024
...
3 out of 5
by A verified traveler

Posted 25 Oct 2024
Friendly helpful check in experience. Room 7117 was clean and modern. View of the heated pool Heated pool was busy and noisy with young babies and children. Definitely not a lap pool. Hotel is great for young families. Shops across the road average. Bakery average not much choice. Better dining options on marine parade 2 km away Stayed 2 nights. Would not book again.
Comment from Hotel Management
28 Oct 2024 by Ashley - Front Office Manager, Hotel Management
Dear Lorna, We appreciate you taking the time to share your experience. We always love to hear the reception team were friendly and helpful. However, it is disappointing we have let you down. If you were to change your mind, we would love the opportunity to make for a better stay in future.
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Fantastic stay
Comment from Hotel Management
28 Oct 2024 by Ashley - Front Office Manager, Hotel Management
Dear Sarah, Thank you for letting us know your stay was fantastic. Please come and stay again sometime!
3 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Ashley - Front Office Manager, Hotel Management
Dear Maria,Thank you for leaving your feedback. We hope to see you again sometime soon!
3 out of 5
by A verified traveler

Posted 9 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Ashley - Front Office Manager, Hotel Management
Dear Zara,Thank you for leaving your feedback. We hope to see you again sometime soon!
5 out of 5
by A verified traveler

Posted 2 Sep 2024
Great room and pool
Comment from Hotel Management
9 Sep 2024 by Ashley - Front Office Manager, Hotel Management
Dear Craig, Thank you for letting us know that you liked your room and our amazing pool. We hope to see you next time!