Ratings based on 4 Verified Reviews

3.8 out of 5
4.0 Room cleanliness
4.2 Room comfort
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 11 Oct 2022 on Hotels
Comment from Hotel Management
12 Oct 2022 by Illovo Beach Club, Hotel Management
Hi Nomfudo, thank you for your generous overall rating and we take it you had an enjoyable stay at our beautiful and tranquil resort. It was an absolute pleasure hosting you and we hope to see you again soon.
3 out of 5
by A verified traveler

Posted 29 Aug 2022 on Hotels
Comment from Hotel Management
30 Aug 2022 by Illovo Beach Club , Hotel Management
Hi Aneeth, thank you for taking the time to rate us. We trust you enjoyed a tranquil retreat at our comfortable resort, enjoying the scenic coastal views. Looking forward to further impressing you during your next memorable getaway with us!
3 out of 5
by A verified traveler

NOT HAPPY

Posted 28 Feb 2022 on Hotels
Overall stay was nice. Check in for 3pm is too late, was not allowed to check in before the time, although the next day other people was in their rooms just after 1pm. Was not allowed to ait outside amd talk because then the security would tell you not to make a noise, security is very rude at night. This place is a holiday place, not an old age home. No noise was made, we were just sitting outside and talking after 10pm. The Saturday we decided to rather go eat out because there we can sit and talk without anyone complaining For myself being a travel agent I would not recommend the place at all to any of my customers. Davey at check in was very friendly But we are very very dissapointed.
Comment from Hotel Management
28 Feb 2022 by illovo Beach Club, Hotel Management
Hi Wynand, We regret that this was your experience, we take great pride in offering our guests memorable holidays and exceptional customer service, it saddens us that this was not reflective during your visit, at the resort. With regards to the monitoring of noise, we encourage our guests to please be mindful of noise levels to not infringe on other guests.