Ratings based on 5 Verified Reviews
4.0 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2023 on Hotels
Comment from Hotel Management
17 May 2023 by James, Hotel Management
Thanks for your response it really helps us a lot to inprove on our services
by A verified traveler
Posted 13 Sep 2022 on Hotels
Excellent
Comment from Hotel Management
17 May 2023 by James, Hotel Management
Thanks for the review, we take pride in our guest satisfaction,thank you
by A verified traveler
Posted 19 Dec 2021 on Hotels
by A verified traveler
Posted 6 Sep 2021 on Hotels
Comment from Hotel Management
9 Sep 2021 by Kimberley Boutique Guest Lodge, Hotel Management
Thank you for your review , will will improve our services.
by A verified traveler
Disgusted!!
Posted 7 May 2021 on HotelsWe arrived just before midnight as specified on the booking. The 'Lodge' does not have a name outside, so we battled to find it. The guard said it had 2 names. He did not expect us. There was no number to dail the owners or managers. There was one unsealed teabag in a plastic cup. One pair of slippers, no towels, no globe in the bedside table, no ice in the fridge / freezer. No water, no ice, guard sleeping in the lounge. IT WAS OVERALL AN ABSOLUTE DISAPPOINTMENT. They should not be alowed to advertise on hotels.com
Comment from Hotel Management
7 May 2021 by Kimberley Boutique Guest Lodge, Hotel Management
Hie Anni
Sorry for all that , we are going to improve in our standards.
