Ratings based on 7 Verified Reviews
3.7 Room cleanliness
3.1 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kochi
Posted 7 Jan 2021
After 9pm, no restaurant facility. Staffs are very friendly
Comment from Hotel Management
11 Feb 2021 by purushoth, Hotel Management
\Thank you for choosing to holiday with us. We appreciate your taking the time to share your review of our hotel. We are glad to be recipients of such a positive rating, thank you! At Queens Inn, we seek to bring together the best of hospitality and nature at our strategically located hotel. Thank you for giving wonderful comments about our service standard. We will take over all the service concerns better then this also we take care the quality of food and price certainly.we take your opinian. we made it clear at the restaurant that we will make sure this event does not happen to next time. We hope you choose to stay with us again so that we can pamper you again in the Queens Inn way! Replied by purushothaman.v
by A verified traveler from New York ny
Posted 28 Jan 2020
No comment it’s ok
Expedia charge me two times it’s going to be a dispute in charge later?
by A verified traveler from San Francisco
Posted 16 Jan 2020
Decent and comfortable. Nice and friendly staff. I would certainly go back.
Comment from Hotel Management
16 Jan 2020 by General Manager, Hotel Management
Dear Sir/ Madam
Vanakkam, Greetings from Queens inn Velankanni !!!
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service, hospitality during your stay. We look forward to seeing you on your next trip to Velankanni.
For further details contact us, Reservation Team are visit www.queensinn.co.in
With Regards,
Prithiviraj singh
General Manager
Dot line: +91-4365-263555/263777
by A verified traveler
Posted 17 Mar 2019 on Hotels
Good hotel
Comment from Hotel Management
2 Apr 2019 by Queens Inn, Hotel Management
Dear Dr. Vallakalil,
Greetings !
Thanks for your support.
by A verified traveler
Posted 28 May 2018 on Hotels
Bad service. Cold breakfast & food.Staff untrained. Wardrobe non functional in all rooms.
Recommended
for Everyoneby A verified traveler from London
Good
Posted 24 Mar 2018New hotel service is good.
Recommended
for Everyoneby A verified traveler from Melbourne
Very nice clean and comfortable
Posted 1 Feb 2018
Pros: It was absolutely clean and the staff friendly.
Cons: Probably the dining room staff could be shown how to make tea and coffe for westoners/foreigners .
Location: It’s a great place close to the main attractions in the town.
The staff in the dining room could not communicate properly and it would be good if they had at least 1 person who could understand English. They had no idea of how to make a cup of coffee. Apart from that we were very happy with our stay and would stay there again.
Comment from Hotel Management
1 Feb 2018 by Prem, Hotel Management
thank you so much sir
