Ratings based on 994 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
They charge you for everything. The staff was very rude and inattentive. They made my group feel very unwelcome.
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Killington Mountain Lodge team, Hotel Management
Thank you for the 5-star rating!
by A verified traveler
Posted 10 Dec 2024
Breakfast buffet it use to be good
But so much has changed
No bacon in buffet not even a spot for a lot of stuff was missing and sit wasn’t as good as it had been in past
The buffet was a huge part of my family’s choice to stay here and it is not the same not sure what I may do now in future
Comment from Hotel Management
11 Dec 2024 by Killington Mountain Lodge team, Hotel Management
Thank you for your feedback, Steven! Please know we take your comments and concerns seriously, and we understand how important the little touches are. We will let our team know about your experience, and we hope you can give us another try in the future.
by A verified traveler
Posted 8 Dec 2024
Very nice hotel, close to the killington, would recommend.
Comment from Hotel Management
11 Dec 2024 by Killington Mountain Lodge team, Hotel Management
Thank you so much, James! We appreciate you taking the time to rate and review us.
by A verified traveler
Posted 1 Dec 2024
We stayed here years ago when it was The Inn of the Six Mountains. It was the coldest and unwelcoming hotel we ever stayed at! Now the Killington Mountain Lodge under Hilton, it was warm, welcoming and the staff could not do more to make the customer stays outstanding! Definitely recommend!!!
Comment from Hotel Management
2 Dec 2024 by Killington Mountain Lodge team, Hotel Management
Thank you so much for your review, Phyllis! We are happy that you are enjoying the changes we have made to this lovely lodge. We hope you come back soon!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Killington Mountain Lodge team, Hotel Management
Thank you for your review, Grace! If you have any further feedback on how we can improve, please feel free to reach out to us. Thank you again, and we hope to welcome you back in the future.
by A verified traveler
Posted 24 Nov 2024
We enjoyed our stay at the Killington Mountain Lodge and would definitely recommend it! The hot tub is awesome, the food/drinks served are good, the staff is super friendly, and the hotel itself was really nice. Super convenient location for skiing too.
Comment from Hotel Management
25 Nov 2024 by Killington Mountain Lodge team, Hotel Management
Thank you so much for the 5-star rating and review, Chloe! We are happy to hear that you enjoyed your stay and our amenities and location. We hope you come back soon!
by A verified traveler
Posted 27 Oct 2024
I had a lovely time.
Staff was great and helpful.
Comment from Hotel Management
28 Oct 2024 by Killington Mountain Lodge team, Hotel Management
Thank you so much for the 5-star rating, Richard! We are so glad you enjoyed your stay with us, and we are thrilled to hear that our team was helpful. We hope to welcome you back in the future!
by A verified traveler
Posted 26 Oct 2024
Wonderful lodge; a little older. Had luke warm water to shower; overall nice views with great dining options in the area.
Comment from Hotel Management
28 Oct 2024 by Killington Mountain Lodge team, Hotel Management
Thank you for your review, Marian! We are happy to hear that you enjoyed your stay with us. We will notify our team about the temperature of the shower. We hope to welcome you back to our hotel in the future!
by A verified traveler from Irvine
Posted 15 Oct 2024
This property is not suitable to be a Hilton. I had the following issues :
- Rude staff at the front desk.
- No coffee in the room.
- Unclean room and bathroom.
- Room service did not make the bed.
- Pool was closed.
- No breakfast. They only had a snack bar. Also they had a breakfast buffet but only for the tour bus people.
- Not much onsite food options. The bar and restaurant was open only from 6-9 pm with very limited food options and no beer on draft.
- Overall a terrible and sub-par experience.
- Price gauging. I was charged about $400 a night whereas the rates are from $100-$200 a night on an average.
Comment from Hotel Management
16 Oct 2024 by Elissa, Hotel Management
Thank you for staying with us here at the Killington Mountain Lodge. We understand how important it is to provide our guests with a positive stay experience, and we apologize for not meeting this expectation. As a valued Hilton Honors Member, your feedback is valuable to us, and we will use it to make the necessary improvements. We understand that your experience was not what you had expected and we have processed a refund of 466.56 back to your AMEX, please allow 3-5 business days for this to reflect in your account. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.
