Ratings based on 419 Verified Reviews

3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Ove the people the manager very polite also hotel is very clean
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Cinthia Marleny,We are glad to hear you found our staff and cleanliness up to your standards. Your feedback is valuable for us to maintain our service levels. If you have any further comments or suggestions, please feel free to reach out to our management team for follow-up. Thank you for choosing to stay with us.
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Shanell,We are thrilled that you enjoyed your stay with us! Please don't hesitate to contact us if you have any further comments or suggestions. We look forward to welcoming you back soon for another fantastic experience.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
I called before I arrived to see if I could get a room on the ground floor. Management was very nice and accommodated my needs as I have a bad back. The room was clean and the a/c was on in the room when I arrived. Linda the housekeeper is great and a very nice lady.
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello James,We are pleased to hear that you had a comfortable stay with us and that our team was able to accommodate your request for a room on the ground floor. Our staff takes pride in providing exceptional service, and we will be sure to pass along your kind words to Linda. Your feedback is appreciated, and we hope to welcome you back in the future.
3 out of 5
by A verified traveler

Posted 19 Aug 2024
Our room was nice and clean, just had lots of outside noise.
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
Hello Mary, We appreciate your feedback regarding the cleanliness of your room. Please note that we strive to provide a comfortable stay for all guests, and we recommend reaching out to management directly for any noise-related concerns in the future. Thank you for choosing our hotel for your accommodation needs.
2 out of 5
by A verified traveler

Posted 4 Jul 2024
Comment from Hotel Management
5 Jul 2024 by Manager, Hotel Management
Hello Ramon,We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us directly so we can address any concerns you may have. We strive to provide all our guests with a wonderful experience.
4 out of 5
by A verified traveler

Good

Posted 28 May 2024 on Hotels
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Roberth,We appreciate you choosing to stay with us! We hope you had a wonderful time and look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 10 May 2024
The front desk service is always great. The facility is always clean.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Ann,We are pleased to hear that you appreciated our front desk service and found our facility clean. We strive to uphold high standards for guest satisfaction and cleanliness throughout the property. We value your feedback and look forward to welcoming you back in the future for another enjoyable stay.
4 out of 5
by A verified traveler

Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Diamyha,We're happy to hear you had a great stay at our hotel! Please don't hesitate to share any additional feedback with us directly so we can continue improving our services. We hope to welcome you back soon for another wonderful experience!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
The front desk people were so nice and they were helpful. Definitely recommend this place it was really clean.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Ann,We are thrilled to hear that you enjoyed the service provided by our front desk team and found our hotel to be clean. Thank you for recommending us! Your satisfaction is our priority.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Friendliest staff I’ve ever encountered and easy check in process. Will definitely recommend this clean place to stay.
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Ann,We are thrilled to hear that you enjoyed our friendly staff and seamless check-in process during your stay with us. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable experience.