Ratings based on 325 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Springfield
Posted 25 Nov 2024
The staff were very friendly and accommodating.
Comment from Hotel Management
25 Nov 2024 by Mgt, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, Thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Thanks for allowing us to serve you.Sincerely,Management
by A verified traveler
Posted 18 Nov 2024
Staff was very friendly upon check in and arriving to our room. Cleaning staff welcomed us as we were looking for our room and directed us in the right direction. The room was very cozy and comfortable. When leaving, a staff member wished us a great day. Will stay here again.
Comment from Hotel Management
18 Nov 2024 by Mgt, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Thanks for allowing us to serve you.Sincerely,Management
by A verified traveler
Posted 11 Nov 2024
nothing special
Comment from Hotel Management
11 Nov 2024 by Mgt, Hotel Management
Dear Valued Guest,Thank you for sharing about your recent stay with us on behalf of the entire hotel team.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team to celebreate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Thanks for allowing us to serve you.Sincerely,Management
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most—you! I have shared your feedback with the hotel team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Management
by A verified traveler
Posted 11 Aug 2024
Great staff
by A verified traveler from Cedar Hill
Posted 5 Jul 2024
This hotel is OLD and in need of remodeling. It looks dirty even though it's clean. There are uncleanable places deep in the cracks of the walls, floors, elevator, corners, etc. Just needs to be demolished to the studs and start over. The pictures are bright. The actual hotel is dark and clammy - reminds me of scenes from scary movies. The only reason I stayed once I saw the room is because of the close proximity to my family's homes in Killeen. That and, once you book on Expedia, GOOD LUCK with EVER trying to get your money back. The staff were kind. The breakfast was sub-par and the a/c blew the best it could. I will stay next door on my next visit with family.
by A verified traveler
Posted 29 Jun 2024
My family booked our room last minute and it was a nice and easy process. Traveling with a 9 yr old and a 6 month old would seem like a challenge but our room was perfect four our family. We will definitely be returning
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Clean
Posted 26 May 2024 on HotelsNice clean hotel!!
by A verified traveler
Posted 26 May 2024
Convenient location that’s kept up pretty good. Would recommend cleaning some of the upholstered furniture a bit, but other than that all good.
