Ratings based on 908 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
I requested a late checkout by 12:00 pm and I was bothered by housekeeping before my checkout time.
Comment from Hotel Management
14 Dec 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by housekeeping before your requested late checkout time. This is certainly not the experience we aim to provide, and we will address this with our team to ensure it doesn’t happen again. We appreciate your understanding and hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We appreciate your insights and are sorry to hear that your stay didn't fully meet your expectations. We are continuously working to improve our services, and your comments help us identify areas for improvement. We hope you will consider staying with us again in the future for a better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Nov 2024
The staff was very kind and willing to work with us as our plans changed!
Comment from Hotel Management
30 Nov 2024 by hotel manager, Hotel Management
Dear Guest,Thank you for your kind words! We're so glad to hear that our staff was able to assist you with your changing plans. We always strive to provide a flexible and accommodating experience for our guests. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Dione,We appreciate you choosing to stay with us and hope you had an enjoyable experience overall. If you have any specific feedback to share with us, please feel free to reach out. We look forward to welcoming you back in the future and exceeding your expectations.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Gary, We're sorry to hear that your stay did not meet your expectations. Please don't hesitate to contact us directly to provide more details so we can address any concerns you may have. We value your input and would love the opportunity to improve your experience in the future.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Joshua,We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to provide more details on how we can improve. We value your feedback and hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 20 Oct 2024
Not the usual La Quinta quality that is common.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Michael, We value your feedback and regret to hear your stay did not meet expectations. Your comments will be shared with our team for further review. We appreciate your time in sharing your thoughts with us.
by A verified traveler
Posted 19 Oct 2024
PROS: Property is quiet. The area seems safe and there is lots to do within walking distance. CONS: Pool needs repair and the filters for the air conditioning needs changing caused room to smell. An employee rode in on a bike didnt wash his hands and headed straight to the free breakfast to eat and touch items.But all in all it was a good experience.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Marilyn, Thank you for providing feedback on your recent stay. We're glad you enjoyed the quiet property and the safe area with plenty of nearby activities. We have noted your comments about the pool and air conditioning filters for review. Your observations regarding our staff's conduct are also important to us, and we'll address this internally. We appreciate your overall positive experience and value your input for our continuous improvement efforts.
by A verified traveler
Posted 12 Oct 2024
We numerous crickets and other bugs in our room and bed(not bedbugs). I have photos
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello velma,We apologize for any inconvenience caused during your stay. We strive to provide a comfortable environment and regret that your experience fell short of our usual standards. Your feedback is valuable, and we encourage you to reach out to the management team directly to address this matter further.
