Ratings based on 508 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler

Posted 3 Nov 2024
Booked a king with couch, etc. Sent message letting them know it would be a late check in.Arrived and was offered a two queen room. Showed them my reservation.. got a standard king room. No price discount. 4 night stay and had to consistently ask towels, make bed, trash pickup, etc. The staff was extremely friendly though.
Comment from Hotel Management
5 Nov 2024 by 1, Hotel Management
Dear R Dion ,Thank you for taking the time to tell us about your experience at Holiday Inn KILLEEN - FORT CAVAZOS AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or michael.cummings@holidayinnkilleen.com.Sincerely,michael cummings michael.cummings@holidayinnkilleen.com
3 out of 5
by A verified traveler

Posted 31 Oct 2024
Comment from Hotel Management
5 Nov 2024 by 1, Hotel Management
Dear nathan,Thank you for taking the time to tell us about your experience at Holiday Inn KILLEEN - FORT CAVAZOS AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or michael.cummings@holidayinnkilleen.com.Sincerely,michael cummings michael.cummings@holidayinnkilleen.com
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Nice well maintained facility. All staff were pleasant and helpful.
Comment from Hotel Management
5 Nov 2024 by 1, Hotel Management
Dear Jinny,Thank you for taking the time to tell us about your experience at Holiday Inn KILLEEN - FORT CAVAZOS AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or michael.cummings@holidayinnkilleen.com.Sincerely,michael cummings michael.cummings@holidayinnkilleen.com
1 out of 5
by A verified traveler

Posted 21 Sep 2024
Comment from Hotel Management
5 Nov 2024 by 1, Hotel Management
Dear Daniel Inguanzo,Thank you for taking the time to tell us about your experience at Holiday Inn KILLEEN - FORT CAVAZOS AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or michael.cummings@holidayinnkilleen.com.Sincerely,michael cummings michael.cummings@holidayinnkilleen.com
2 out of 5
by A verified traveler

Posted 2 Sep 2024
Poor poor poor accommodations and lame of interest of staff…
5 out of 5
by A verified traveler

Posted 18 Aug 2024
Customers service excellent. Very nice clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Jun 2024 on Orbitz
Clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2024