Ratings based on 291 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Thank you, Tristian, for your wonderful 5-star rating! We're thrilled to know you had a great experience with us. We look forward to welcoming you again in the future!
by A verified traveler
Posted 18 Nov 2024
The employees are so kind!
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Thank you so much, Tristian, for your fantastic 5-star review! We're thrilled to hear that our team made such a positive impression. Providing kind and exceptional service is what we strive for, and your feedback means the world to us. We hope to welcome you again soon for another amazing experience!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Celia,Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a wonderful experience with us. Your kind words mean a lot to our team, and we’re happy we could make your stay memorable. We hope to welcome you back soon for another great visit!Best regards,
by A verified traveler
Posted 4 Nov 2024
I liked
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Tabitha,Thank you so much for your fantastic 5 out of 5 rating! We’re delighted to hear that you enjoyed your stay and that you “liked” the experience with us. Your feedback means a lot to our team, and we hope to welcome you back soon for another wonderful stay.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Hi Chasity,Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with us. It was a pleasure having you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 27 Oct 2024
Its always great here
Comment from Hotel Management
27 Oct 2024 by General Manager, Hotel Management
Dear Tristian,Thank you for your fantastic 5/5 rating and your kind words! We're delighted to hear that you consistently enjoy your stays with us. It’s always a pleasure to welcome you, and we look forward to making your next visit just as great!
by A verified traveler
Posted 24 Oct 2024
The employees are always super nice to me.
Comment from Hotel Management
25 Oct 2024 by General Manager, Hotel Management
Dear Tristian,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to hear that our employees have consistently made your experience enjoyable by being super nice. Providing excellent service is our top priority, and we're glad to know it's making a positive impact on your visits.We truly appreciate your kind words and look forward to welcoming you back soon. If there's anything we can do to make your next stay even better, please don't hesitate to let us know!
by A verified traveler
Posted 23 Oct 2024
NASTY DIRTY STUNK
Comment from Hotel Management
24 Oct 2024 by General Manager, Hotel Management
Dear Ki,We sincerely apologize for your experience and are truly sorry to hear about the cleanliness concerns you encountered. This is far from the standard we strive to maintain. We take your feedback very seriously and will immediately address this with our housekeeping team to ensure this does not happen again. If you're open to discussing this further, please reach out to us directly so we can make things right. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a much better experience in the future
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by General Manager, Hotel Management
Thank you, Heaven, for your 5-star rating! We’re thrilled to know you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by General Manager, Hotel Management
Thank you, Alexiz, for sharing your rating. We strive to provide the best experience possible, and we’d love to hear more about how we can improve. Please feel free to reach out to us directly with any specific feedback. We hope to have the opportunity to serve you better in the future.
