Ratings based on 990 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The location is good, and the staff were very nice and accommodating, but the property is in need of renovating (old carpet, wallpaper, and tile in bathroom was a little stained). It was, however, a very fair rate for the area and what was offered. updating
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 17 Nov 2024
Great
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 14 Nov 2024
We were put on the first floor with all the dogs left in their rooms barking especially in the morning when I assume people were at breakfast or walking the beach.
The room next to us sounded like the turned their TV up so entertain their small barking dog along with he big barking dog across the hallway from us.
We addressed the front desk and they called one customer on their cell and they were on the beach.
Although our room and lobby was fine the hallways and stairs and elevators areas clearly need attention.
Get there and bar and restaurant are closed!!!!!
Saw people walk into hotel and go eat breakfast and walk back out clearly not even staying there!
Not a good experience there and wished we spent the extra $60 and stayed in the Ramada.
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 13 Nov 2024
Beautiful ocean access, awesome breakfast and friendly staff
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 10 Nov 2024
Elevator and air conditioning broke down.
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 10 Nov 2024
One of the best hotels I have ever been to definitely a top 3
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 10 Nov 2024
Breakfast is free and great
Comment from Hotel Management
20 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We hope to have you back again soon.
by A verified traveler
Posted 7 Nov 2024
Location was good. Breakfast was basic but okay. Housekeeping was scaled back and getting clean towels and toiletries was aggravating.
Comment from Hotel Management
8 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. Overall we hope you enjoyed your stay but do apologize about the issues you had with housekeeping.
by A verified traveler
Posted 31 Oct 2024
Has a dog run thats fenced in next to hotel.
Comment from Hotel Management
1 Nov 2024 by JB, Hotel Management
Thank you for your recent stay and for your review. We appreciate your feedback and hope to have you back again soon!
by A verified traveler
Posted 23 Oct 2024
I liked the breakfast. The area is nicely located to the outer banks. The facility is a little old, but then again so were all of the other hotels in Nags Head. I wish they had a light out in the hall were the big mirror is. This way, someone can be getting ready out there while someone is getting ready in the bathroom. The air unit was nice.
Comment from Hotel Management
30 Oct 2024 by JB, Hotel Management
Thank you for your recent stay with us and for your review. We hope you had a pleasant stay and will be back to stay with us again soon!
