Ratings based on 620 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2024
The ocean view is positive.
We arrived on Friday, June 21st, at approximately 1:45 pm, after a 5.5-hour flight. Upon check-in, Dawn informed us that starting June 19, 2024, the property would be undergoing renovations of the pool bathrooms. We were also notified that the pool bathrooms would be closed during this period and that the water supply to our unit would be off for about an hour.
When we checked into the Unit, we were greeted by a maintenance engineer named Antonio. He mentioned that the ice maker in our unit was broken, likely due to the previous guests. Additionally, I immediately noticed the oppressive heat in the unit and inquired about adjusting the air conditioning. Antonio informed us that we needed to go to the front desk for assistance.
Upon arriving at the front desk, we asked Dawn if we could be transferred to a room with air conditioning. I explained that I have multiple sclerosis (MS), and exposure to severe heat could trigger an MS relapse and lead to illness. Dawn apologized and stated that the entire property does not have air conditioning. This critical information was not prominently featured on your website or your Expedia profile, which is a significant oversight considering ADA requirements.
Given the circumstances, we had no choice but to check out immediately and find alternative accommodations with air conditioning. This last-minute change forced us to incur additional expenses of over $$$$ for a new place down the road.
by A verified traveler
Posted 20 Jun 2024
Great condo. Nice reception from staff. Very clean.
by A verified traveler
Posted 18 Jun 2024
I like themes walking distance to the beach. What I didn't like was they have planned activities and they canceled them.
O k
by A verified traveler
Posted 7 Jun 2024
Good environment, nice pool, spacious living/kitchen area, friendly staff, easy procedures
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 4 Jun 2024
We love it!!! So clean n the people are really nice !! The weather really nice!!! We love the pool area! We definitely be back soon!!!
by A verified traveler
Posted 31 May 2024
It was okay. A place to sleep. No room service.
by A verified traveler
Posted 29 May 2024
Enjoyed it .thank you
by A verified traveler
Posted 27 May 2024
It was noisy in the parking lot, so if your windows face the parking lot, it could affect sleeping. No check in service at night, so you will need to call for temporary check in and check in officially the next day during office hours, inconvenient for early departure or late arrivals. The others are fine. A few walks to the beach.
by A verified traveler
Posted 18 May 2024
Nice and clean. Great value for the price
