Ratings based on 334 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Overall, a great location and a great property with all the amenities. The grounds were meticulously looked after. Our unit was in great shape and included everything down to beach towels and snorkeling equipment. My only complaint is that the beach chairs, beach umbrella and snorkeling equipment was very very beat up and pretty much falling apart. Borderline usable.
Comment from Hotel Management
19 Dec 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Dmitry. We are thrilled to hear that you had an enjoyable visit. We appreciate your feedback on the beach equippment and hope to host you again in the future!
by A verified traveler
Posted 30 Oct 2024
Great place to stay. Only complaint would be that the bed was too soft for us.
Comment from Hotel Management
31 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your thoughtful review, Kristin. We are glad to hear you enjoyed your visit! We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We hope to host you again soon!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Vacasa Review Team, Hotel Management
Thank you for rating your stay, Fersen! We hope to host you again in the future!
by A verified traveler
Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Vacasa Reviews Team, Hotel Management
Thank you for rating your stay, Erin! We hope to host you again in the future!
by A verified traveler
Posted 13 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Vacasa Reviews Team , Hotel Management
Thank you for rating your stay, Veeraded! We hope to host you again in the future!
by A verified traveler
Posted 9 Sep 2024
We had a view of the Ocean from the Lani, it was clean and had all the amenities we needed I. E. Cooking, bathing. 2 small issues, towel rack in bathroom came off the wall when I grabbed a towel, and the coffee maker on our last day stopped working. Kind of a bummer when morning coffee is a norm!! Nothing to big it was comfortable and I would stay again
Comment from Hotel Management
13 Sep 2024 by Vacasa Reviews Team , Hotel Management
Thank you for your feedback, Sharon. We are thrilled to hear that you had an enjoyable visit. We apologize for the issues you had with the towel rack and coffee maker and we appreciate you letting us know. We hope to host you again in the future!
by A verified traveler
Posted 28 Aug 2024
Check in was a bit of a challenge but great property with lots of extras in the room for us when we arrived from the owner. I recommend staying here
Comment from Hotel Management
29 Aug 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Michael. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 23 Aug 2024
Very nice and clean property! Close to the beach.
Comment from Hotel Management
29 Aug 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Reza. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 4 Aug 2024 on Hotels
Too much instructions to keep tab off. Basically felt like don’t touch anything and leave without a trace !!! Extension was not provided for even 3 hrs and we had to stay outside for the flight to catch in the evening at 9.30 pm .
Comment from Hotel Management
8 Aug 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your review, Tushar. We are sorry to hear your recent stay at our home did not meet your expectations. We apologize for any inconvenience caused by the instructions placed in the home. Please know that late check-out depends on availability and we are sorry it wasn't an option for your stay. If we have guests arriving that same day, our team needs to clean the home, as well as allow the home to have some breathing time between each guest's stay. We appreciate your feedback and hope to have a chance to better impress you in the future.
by A verified traveler
Posted 18 Jul 2024
Carpet needs to be replaced.
A/C is too small to cool the other areas in the living area.
Dishwasher was tricky to turn it on.
No laundry detergent in the dispenser. We dropped the idea of cleaning the clothes we badly needed to clean.
Comment from Hotel Management
18 Jul 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Vijay. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
