Ratings based on 999 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Fairmont Kea Lani, Hotel Management
Thank you for taking the time to share your experience at Fairmont Kea Lani. We look forward to welcoming you and your family back to our island paradise soon! Mahalo nui loa
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Fairmont Kea Lani, Hotel Management
Thank you for taking the time to share your experience at Fairmont Kea Lani. We are delighted to hear that you and your family enjoyed your stay with us. We look forward to welcoming you and your family back to our island paradise soon! Mahalo nui loa
by A verified traveler
Posted 17 Nov 2024
Everything was excellent. The people are incredibly friendly, and the ambiance is outstanding. The location is also conveniently close to shopping and dining areas in Wailea. However, the pool and resort were a bit too quiet—I would have enjoyed some lively music by the pool.
Comment from Hotel Management
18 Nov 2024 by Marcus, Guest Relations Manager, Hotel Management
Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us at Fairmont Kea Lani. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be friendly. I have taken your comments and made sure to send this to the appropriate department to make sure we try and incorporate this wonderful idea for future stays. Outside of this we hope that you enjoyed your stay with us, and we hope to welcome you back to our island paradise soon. Mahalo.
by A verified traveler
Posted 17 Nov 2024
Facility is nice and landscaping is excellent. I didn’t like the fact that inspite of paying high room price with resort fee, at the pool they are asking for money at poolside for hut and most of the umbrellas are away from the pool and its hard to keep eyes on kids.
Comment from Hotel Management
18 Nov 2024 by Marcus, Guest Relations Manager, Hotel Management
Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us at Fairmont Kea Lani. We are thrilled to hear that you enjoyed our beautiful location. I am sorry to hear about your experience at the pools. I will make sure that we are making upper management aware to address these instances from happening again. We hope that you will give us another chance in the future to make an even better experience for you and your ohana.
by A verified traveler from Edmond
Posted 16 Nov 2024
This is our fourth stay here. Fantastic every time. The renovations make a great hotel even nicer. We’ll be back.
Comment from Hotel Management
18 Nov 2024 by Marcus, Guest Relations Manager, Hotel Management
Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us at Fairmont Kea Lani. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be wonderful. We take pride in maintaining high standards of hospitality and are proud to know we have accomplished this for you. We look forward to welcoming you back to our resort for another exceptional stay in the future. Mahalo nui loa
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Fairmont Kea Lani, Hotel Management
Thank you for taking the time to share your experience at Fairmont Kea Lani. We are delighted to hear that you and your family enjoyed your stay with us. We look forward to welcoming you and your family back to our island paradise soon! Mahalo nui loa
by A verified traveler
Posted 9 Nov 2024
Property is beautiful with easy access to beach and we enjoyed our stay.However there are very limited/no dining options for vegetarians.
Comment from Hotel Management
10 Nov 2024 by Marcus , Hotel Management
Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us at Fairmont Kea Lani. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be wonderful. I do apologize for the lack of dining options and will make sure that this is getting passed to the appropriate departments to ensure we are making changes. Outside of this we hope that your stay was wonderful, and we look forward to having you visit us again soon. Mahalo nui loa.
by A verified traveler
Posted 8 Nov 2024
The garden and vegetation is beautiful, easy beach access and nice kids pool .
Comment from Hotel Management
9 Nov 2024 by Fairmont Kea Lani, Hotel Management
Thank you for taking the time to share your experience at Fairmont Kea Lani. We are delighted to hear that you and your family enjoyed your stay with us. We look forward to welcoming you and your family back to our island paradise soon! Mahalo nui loa
by A verified traveler from Houston
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Fairmont Kea Lani, Hotel Management
Thank you for taking the time to share your experience at Fairmont Kea Lani. We are delighted to hear that you and your family enjoyed your stay with us. We look forward to welcoming you and your family back to our island paradise soon! Mahalo nui loa
by A verified traveler
Posted 29 Oct 2024
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Comment from Hotel Management
30 Oct 2024 by Marcus , Hotel Management
Thank you so much for taking the time to share your wonderful feedback regarding your recent stay with us at Fairmont Kea Lani. We are thrilled to hear that you enjoyed our beautiful location and found our staff to be wonderful. We take pride in maintaining high standards of hospitality and are proud to know we have accomplished this for you. We look forward to welcoming you back to our resort for another exceptional stay in the future. Mahalo nui loa
