Ratings based on 128 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Really nice villas with a beautiful beach. We enjoyed our stay. The only downside is that the food is pretty repetitive and there are not many options.
by A verified traveler
Posted 29 Jan 2024 on Ebookers
Comment from Hotel Management
19 Mar 2024 by Julius Gabor - OTA Manager - Sales, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
21 Nov 2023 by Julius Gabor - OTA Manager - Sales, Hotel Management
Dear Lidija, Thank you for giving us a perfect rating and for recommending us to other travelers, it is our delight to note that you had the most amazing stay and we look forward to welcome you back at Kihaa Maldives!
by A verified traveler
Posted 26 Feb 2022
Excellent customer service. All members of staff worked hard to make our stay enjoyable. We were cared for as soon as we landed at Male. On our return a member of staff was with us until we completed check in to make sure everything went smoothly.
Comment from Hotel Management
26 Feb 2022 by Julius Gabor (Mr.) OTA Manager, Hotel Management
Dear Patricia,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a great stay. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
by A verified traveler
Posted 5 Feb 2022
I was in Kihaa Maldives years and years ago a nd was very excited to go back. The island is beautiful and beautifully located. It is a paradise. The staff will make your stay incredible, especially the bar and cleaning stuff. What we did not enjoy is that the management is quite poor and they are clearly not organised. On pick up they were about to make us go on a domestic flight instead of the sea plane we paid additionally for. This was quickly addressed. Then two of our activities were cancelled without us being informed, we found out as we were about to go on the activity, they tried to charge us extra for things that were not included, they continued to misinform us, also with our PCRs, our transfer back to Male etc. The food quality is incredibly disappointing for a 5 star hotel. It is really rather terrible. Apparently the island has recently changed management - we hope it will change management again because the current members are not interested in giving guests the experience that a resort and island like this should. We recommend the place, it is beautiful, the diving centre offers amazing activities and it’s separate to the hotel. Just bear in mind about the food and the fact that management is likely to screw something up.
Other than that, one of the best holidays we’ve had. Amazing for couples, groups of friends and families with kids too.
Comment from Hotel Management
6 Feb 2022 by Julius Gabor (Mr.) OTA Manager, Hotel Management
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had an enchanting stay with our small slice of paradise and looking forward to welcome you back at Kihaa Maldives!
Regards,
by A verified traveler
Decent
Posted 8 Nov 2021 on Hotelsthe hotel itself is very beautiful and quiet and lovely however they have plenty of things that they can improve on.. starting with the prices of things. for starters the room that I stayed in came up to a total of a little over US$4000 and it just wasn’t worth the money. yes the room was nice but it was not worth $4000. secondly they don’t have any all inclusive packages that would be helpful for customers to save money. breakfast and dinner is included but lunch isn’t and then the fee for lunch is $150 per day and that does not include drinks so just imagine paying that if you’re staying there for two weeks. the manager is more than helpful and so is front desk reception. most of the servers in the buffet area have very nasty attitudes & don’t like doing their job clearly. the fans are never on so it’s always ridiculously hot wherever you go.. as for breakfast dinner and lunch the options are always pretty much the same and not much to choose from.. room service should be 24 hours or at least until 4/5 am considering the fact that dinner ends at 9 PM and breakfast starts at 7 AM I’m pretty sure plenty of people are really hungry during that time frame and there are no microwaves in the rooms so people pretty much just starve until its time to eat. I would also like to add the fact that I was charged $40 for a single burger & $15 for apple juice. I understand that this is a vacation and some prices are going to be different but that is just beyond ridiculous.
Comment from Hotel Management
9 Nov 2021 by Julius Gabor (Mr.) OTA Manager, Hotel Management
Dear Valued Guest,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had an great stay at KIHAA MALDIVES!
by A verified traveler
Close to Manta Rays
Posted 9 Oct 2021 on HotelsOne of the few known islands which you can still walk around completely on the beach.
Well organized transfer and nice reception and bar. Great dive center.
For the price, the food needs drastic improvement and rooms need some brush up. For us, the steakhouse doesn't fit with the hotel and had the best food but with a heavy price tag. We had half board and the buffet at dinner had 6 choices of main courses but only 3 meats. The meat quality was also not good and they ran out of food quickly.
For the price we paid, we would try another resort next time in the same area.
Comment from Hotel Management
11 Oct 2021 by Julius Gabor (Mr.) OTA Manager, Hotel Management
Dear Maureen,
First, I would like to thank you for giving us your time to write a feedback with your recent stay. We sincerely appreciate your compliments. We always strive to deliver a truly memorable and relaxing experience.
Please be assured we have duly noted your concern and has been shared with the concern department head for our continuous improvement action.
Despite your stay less than perfect, we are still delighted to note that you had a great stay. Thank you!
Regards,
by A verified traveler
Posted 25 Sep 2021
Amazing vacation. A lot of water options diving and local reef is amazing. Very quite and beautiful sites everywhere you look around the island. Loved it all!!!
Comment from Hotel Management
25 Sep 2021 by Julius Gabor (Mr.) OTA Manager, Hotel Management
Dear Alon,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We are delighted to note that you experienced a great stay! Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
by A verified traveler from Tucson
Posted 1 Sep 2021
Not a lot of Americans get this far. Long way to go, so don't plan on seeing many fellow Americans. It is worth it. This is at a UNSECO biosphere site. It is an island with rooms and luxury for those trying to break away from life for a few days. No cars, No stores, No sundries stores, no vending. Not a potato chip - Literally with in miles (by boat) I suggest a semi beach bum life style. Bare foot and baggies.
You eat, drink and relax and have fun. Snorkeling is great, scuba, jet ski, The sea life is abundant. Every evening an event to meet and greet at the main pool area. The rooms are very clean (housekeeping is excellent). The staff and reception learn your names and note your preferences, with you for every need. I travel often and have seen many resorts. This is in the top of the list. They work so hard to make your stay for you. Our "handler" greeter at the terminal. Can't say a enough, Took us from terminal to terminal, to process and got us on the "local" to the Island - the resort is the island and vice versa. These folks run on their own Kihaa (Island time). WIFI was problem free. If you want my honest opinion- yes worth the trip. The change from top gear to idling is a noticeable and welcome shift in your life. I say twist your lid off and let the stress bubble away.
Comment from Hotel Management
1 Sep 2021 by Julius Gabor (Mr.) OTA Manager, Hotel Management
Dear Christopher,
Thank you for taking the time and sharing your stay experience with us Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a fantastic stay in our small slice of paradise. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
by A verified traveler
Posted 1 Apr 2020
Wonderful staff. Very professional and attentive.
Beautiful and clean beaches and delicious international cuisine.
Comment from Hotel Management
1 Apr 2020 by Julius Gabor (Mr.) OTA Manager, Hotel Management
Dear Valued Guest,
We are very pleased to have received a feedback regarding your stay. Your appreciation is our greatest reward. We are truly honored to read your kind and encouraging words to our guests.
The entire management and team are thrilled to hear such good feedback. We sincerely appreciate your compliments.
We guarantee that we will always continuously improving our services to a better guest’s satisfaction.
We are delighted to note that you experienced a fantastic stay with our small slice of paradise. Thank you for choosing us and looking forward to welcome you back at KIHAA MALDIVES!
Regards,
