Ratings based on 84 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Very strong perfume cleaning products. Staff at room service and restaurant not great - they don,t listen and bring the wrong things all the time.
Comment from Hotel Management
18 Nov 2024 by Prayer, Hotel Management
Dear MartineThank you for taking the time to share your feedback from your visit to Park Inn by Radisson KigaliPlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back.Sincerely, Park Inn by Radisson Kigali
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Prayer, Hotel Management
Dear IsraelWe are truly grateful for your wonderful feedback.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementPark Inn by Radisson Kigali
by A verified traveler
Posted 25 Sep 2024
Nice hotel, but the restaurant is too expensive. I was charged $30.00 when i had a guest for less than 1 hour, which i think it is not fare.
Comment from Hotel Management
30 Sep 2024 by Prayer, Hotel Management
Dear Daniel Warm greetings from Park Inn by Radisson Kigali and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel ManagementPark Inn by Radisson Kigali
by A verified traveler
Posted 22 Sep 2024
Outstanding place to stay in Kigali. Would recommend to anyone
Comment from Hotel Management
30 Sep 2024 by Prayer , Hotel Management
Dear ArthurWarm greetings from Park Inn by Radisson Kigali and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel ManagementPark Inn by Radisson Kigali
by A verified traveler
Posted 19 Aug 2024
Nice place to stay
Comment from Hotel Management
21 Aug 2024 by Prayer, Hotel Management
Dear TonyThank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back.Sincerely, Park Inn by Radisson Kigali
by A verified traveler
Nice stay in Kigali
Posted 7 Aug 2024 on HotelsThis is a nice, comfortable place, conveniently located in Kigali. It has an excellent breakfast and a very nice gym and pool. Great price too. Highly recommended.
Comment from Hotel Management
21 Aug 2024 by Prayer, Hotel Management
Dear MatthewThank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back.Sincerely, Park Inn by Radisson Kigali
by A verified traveler
Posted 5 Aug 2024
This is a great hotel to stay at when visiting Kigali. The area is safe and quiet, the breakfast buffet was amazing and the staff were super helpful. They let us leave some luggage at the hotel for a week while we were touring around the country. The exercise facilities were also top notch.
Comment from Hotel Management
21 Aug 2024 by Prayer , Hotel Management
Dear Ryan Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Kigali.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Kigali, I look forward to welcoming you back.Sincerely, Park Inn by Radisson Kigali
by A verified traveler
Posted 22 Jul 2024
The staff was so nice. We enjoyed the food alot. Very pleasant and affordale
Comment from Hotel Management
22 Jul 2024 by Prayer, Hotel Management
Dear OlufolakemiWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementPark Inn by Radisson Kigali
by A verified traveler
Posted 12 Jul 2024
Lovely staff and quiet location
Comment from Hotel Management
22 Jul 2024 by Prayer, Hotel Management
Dear OlufolakemiWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementPark Inn by Radisson Kigali
by A verified traveler from Toronto
Posted 9 Jul 2024
