Ratings based on 5 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jul 2023 on Hotels
by A verified traveler from Collingwood
Posted 11 May 2023
Staff was very helpful. Food was good.
Comment from Hotel Management
31 May 2023 by Reservation Team, Hotel Management
Thank you for your feedback! Hope to see you again
by A verified traveler
Posted 19 Mar 2023
Beautiful swimming pool, good staff. The room we stayed in needs to be fixed, none of the window locks worked which made us feel unsafe as the windows were accessible from the outside. The hotel is adding an addition which created a lot of construction noise. This should have been disclosed to us and at least give a "under construction discount".
Comment from Hotel Management
27 Mar 2023 by Reservation Team, Hotel Management
Thank you Harry for your feedback. We have shared your concerns with the department in charge to improve our future guests' experiences and hope you will stay with us again in the future!
by A verified traveler
Posted 30 Aug 2022
Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa.
by A verified traveler
Posted 23 Jul 2018
There should be wastebasket in the rooms. Flynet fixed on the window rim was preventing the windows to close.
Comment from Hotel Management
25 Jul 2018 by staff, Hotel Management
Hello
Thanks for the comments, we are going to work on the above mentioned effectively
