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Hôtel Des Mille Collines

4.0 star property
Hotel with 3 restaurants, steps from Union Trade Center

Choose dates to view prices

Photo gallery for Hôtel Des Mille Collines

2 bars/lounges, tapas bar
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Body treatments, facials, 1 treatment room
Poolside bar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

City view

Classic Double Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Plasma TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

City view

Classic Room Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

City view

Classic Room Panaroma View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

City view

Classic Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Superior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
  • 75 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
2KN 6th Ave, Nyarugenge, Kigali

What's nearby

  • Union Trade Center - 5 min walk - 0.5 km
  • Kigali Genocide Memorial Centre - 4 min drive - 3.0 km
  • Kigali Heights - 6 min drive - 4.2 km
  • Kigali Convention Centre - 6 min drive - 4.5 km
  • Stade Amahoro - 10 min drive - 6.8 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪Executive Lounge - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬4 min walk
  • ‪Makfast - ‬8 min walk
  • ‪Camellia Cafe CHIC - ‬13 min walk

About this property

Hôtel Des Mille Collines

Upscale hotel near Kigali Heights
Located close to Union Trade Center and Inema Art Center, Hôtel Des Mille Collines provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. Treat yourself to spa services, such as a massage, a facial, or a body treatment. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and an art gallery on site.
You'll also enjoy perks such as:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a gift shop
  • ATM/banking services, an elevator, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 112 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
More amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 25-inch plasma TVs with digital channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Frequently asked questions

Does Hôtel Des Mille Collines have a pool?

Yes, this property has an outdoor pool.

Is Hôtel Des Mille Collines pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Des Mille Collines?

Self parking is free at this property.

What time is check-in at Hôtel Des Mille Collines?

Check-in begins at 2:00 PM.

What time is check-out at Hôtel Des Mille Collines?

Check-out is at noon.

Does Hôtel Des Mille Collines provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Hôtel Des Mille Collines located?

Located in the heart of Kigali, this hotel is 0.4 mi (0.7 km) from Union Trade Center and within 3 mi (5 km) of Kigali Heights and Kigali Convention Centre. Inema Art Center and Rwanda Development Board are also within 6 mi (10 km).

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Hôtel Des Mille Collines Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 268 reviews
Rating 8 - Good. 94 out of 268 reviews
Rating 6 - Okay. 24 out of 268 reviews
Rating 4 - Poor. 8 out of 268 reviews
Rating 2 - Terrible. 6 out of 268 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Its always a pleasure to stay there
Stayed 3 nights in Feb 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing stay
Stayed 1 night in Sep 2024

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property- great setting and excellent staff - customer focussed
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional.
Stayed 5 nights in Mar 2025

10/10 Excellent

fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was an peaceful place with the loveliest staff
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly, accommodating, professional and service oriented!
Stayed 1 night in Sep 2024

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great hotel, staff wonderful.
Stayed 7 nights in Jan 2023

8/10 Good

Jusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, clean and customer service hotel.
Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
A paradise
Stayed 4 nights in Dec 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property with a staff that surpassed my expectations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Decent but showing its age

Nice historic hotel (it was where refugees were sheltered during the genocide), great bar/restaurant(s) and pool. The rooms however are showing their age, the carpet is stained and the shower sometimes goes from hot to cold unexpectedly. But overall, quite decent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great service, it is beautiful and quiet!
Stayed 1 night in Mar 2023

8/10 Good

Lawrence

Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Stayed 1 night in Oct 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
Stayed 1 night in Oct 2024

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legacy Hospitality

This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kigali stay

Lovely hotel in a great location. Really lovely gardens and outdoor bar and restaurant. Rooms are a bit tired but very comfortable and great views.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, the service excellent, and the staff could not have been more welcoming and friendly. This is a historical hotel which was a victim/and witness to the genocide of 1994. And yet they have carried on and risen above the horrific events of that time; and have turned this hotel into the beautiful place it is. There is a plaque at the front of the hotel commemorating the hotel staff that had been killed during this time of genocide. God bless these people for their courage in being able to move on with their lives. I would highly recommend anyone wanting to go to Kigali to stay at this hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay the hotel and it has been upgraded and is even better than before! Wonderful staff and service; beautiful grounds. And an honorable history. It is a pleasure to stay here and when I return to Rwanda, I will stay here again.
Stayed 1 night in Sep 2024