Ratings based on 73 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024
1 out of 5
by A verified traveler from Ottawa

Posted 23 Sep 2024
Good propertt near airport
4 out of 5
by A verified traveler

Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by JOEL, Hotel Management
Dear Kenneth,Manny thanks from grand legacy hotel kindly we expect to see you again in future.MR JOEL
5 out of 5
by A verified traveler

Posted 8 Jul 2024
I loved it very much
Comment from Hotel Management
10 Jul 2024 by Leoncie, Hotel Management
Dear Sir/Madam,Thank you for loving our facilities, we wish you to come back and you are always warmly welcomed.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Nice stay near the airport
Comment from Hotel Management
10 Jul 2024 by Leoncie, Hotel Management
Dear Zehn,Thank you for loving our facilities, we wish you to come back and you are always warmly welcomed.
4 out of 5
by A verified traveler

Excellent Hotel in Kigali

Posted 13 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 8 Feb 2024
The staff are excellent and food wonderful!
Comment from Hotel Management
8 Feb 2024 by Leoncie, Hotel Management
Dear LisaThank you so much for your good review, we appreciate your effort and time.we wish to see you again and soon.Thank you so much.
3 out of 5
by A verified traveler

Not worth it

Posted 9 Dec 2023 on Hotels
The hotel pick up at midnight was confusing. The driver did not display my name visibly and it took me 1/2 hour to find him. Once I got to the hotel the check in was efficient and friendly. The room was very large but the shower was old and only had warm-ish water. No hot water. The desk set up had a computer on it that took up most of the desk. The outlets for your computer are under the desk but required disconnecting things that were plugged in. The air conditioner was very loud but it helped cool the room down. Service in the pool restaurant took forever and the service was not at all friendly. The food was not very good. For the money I saved I should have stayed at the Radisson Blue. This hotel is ok but not for the price. I won’t be staying here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2023 on Hotels
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