Ratings based on 458 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jul 2020 on Hotels
COCKROACHES, everywhere. They try to control them, but they can't keep up, even with a full time department dedicated to pest control.
by A verified traveler
Posted 9 Mar 2020
Cleaning of bed and toile was terrible and after inform to staff they give another room but wasn’t as expected :-(
by A verified traveler
Not good
Posted 28 Jan 2020 on HotelsNot a good location. Hotel is in a bad state bugs in the room everywhere. However hotel has friendly staff . Also great customer service
by A verified traveler
Posted 14 Jan 2020 on Ebookers
by A verified traveler from U.S.A.
Posted 12 Jan 2020 on Orbitz
located just several blocks down from nana area. great city view from room. staff was good . safe in room. lots of storage space. for those who want to do their own laundry or cook a washer and built in hot plate in room.
on the down side the space to set up and use a laptop computer was not good . only space was a tall round metal table round and about 18 inches across. chairs were stools 2 that were high and uncomfortable. only other chair was a high back fabric chair in corner of the room.
third night I turned on light in bathroom and saw cockroach .talk to staff at desk in morning they acknowledged the hotel had a cockroach problem and would treat for it stating thee room next to mine was cooking and this was a part of the problem . two more nights again saw cockroaches in bath room. even tho I had a non refundable room rented I decided to check out one week early. I rented at a hotel on SOI 7/1 that I had used before.
in addition I noticed the management had posted notice in elevator that they were in process of removing carpet in halls and replacing with tile to help eliminate cockroach problem.
by A verified traveler from Dundee
Posted 18 Dec 2019
The only thing I can say I liked about this hotel is that the staff try to be as helpful as they can.
This property has major problem with cockroaches and although rooms were a good size they were not very clean. I changed room due to cockroaches in my bed and bathroom was not clean as had stains around toilet seat . They gave me another room that seemed ok apart from the rubbish bin not being emptied from previous guests and in the morning I found more cockroaches crawling around in my room. For the 1st time in ten years of going to Thailand this is by far the worst hotel I have ever stayed in
by A verified traveler
Cockroaches and bedbugs! Do not stay.
Posted 18 Dec 2019 on HotelsCockroaches and bedbugs! Do not stay.
by A verified traveler
Posted 15 Nov 2019 on Hotels
Location is pretty good but the condition of the hotel has deteriorated terribly
Water falling from the aircon
by A verified traveler from Vancouver
Posted 5 Nov 2019 on Orbitz
BTS close by, so, lots of restaurants around, parks and "fun"
by A verified traveler from New Britain, CT
Posted 30 Oct 2019 on Orbitz
I got there at 2am and my air conditioner sounded like a diesel motor and barely cooled anything down. Next morning asked to change rooms and the air conditioner was quiet but still didn’t really cool the room. This room also had cockroaches everywhere. Asked to change rooms again and they just sprayed roach killer everywhere and told me everything would be fine. Killed about 15 more roaches before giving up and leaving. Killed maybe 50 all together. Even decided to let a bunch live after deciding to bail. 0 stars! 🖕
