Ratings based on 104 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
I had a wonderful stay at this place for four nights, Although the room was cozy, it had all the amities and above that met my needs, I really liked the location being so close to train station, mall and shop. I enjoyed the café bar, Large towels, Great Wi-Fi and Reception staff was very helpful. I would definitely stay at this place again.
Comment from Hotel Management
31 Oct 2024 by Jono Crew, Hotel Management
Dear Carlo,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your four-night stay with us and that our cozy room, amenities, and convenient location made your stay comfortable. It's great to know you appreciated the proximity to the train station, mall, and shops, as well as our café bar and large towels. We're also delighted that our Wi-Fi met your needs and that our reception staff was able to make a positive impact on your experience.We’d be honored to welcome you back anytime, and we look forward to making your next stay just as memorable!Regards,Jono Crew
by A verified traveler
Posted 27 Oct 2024
All the rooms are in pretty bad condition. Just pay $5 more per night and get somewhere else. Trust me.
Comment from Hotel Management
28 Oct 2024 by Jono Crew, Hotel Management
Dear In Jun,Could kindly provide us with more details about your stay, we would greatly appreciate the opportunity to address any concerns you may have had.Regards,Jono Crew
by A verified traveler
Posted 20 Oct 2024
Clean compact room, with everything you need.
Comment from Hotel Management
22 Oct 2024 by Jono Crew, Hotel Management
Dear Robert,Thank you so much for this 4-stars review. We really appreciate you being a guest and helping to share the word about us. We’re here for you anytime. Regards, Jono Crew
by A verified traveler
Posted 3 Oct 2024
Location is convenience. Just way to room from lobby could not use lift. The rest are nice stay.
Comment from Hotel Management
7 Oct 2024 by Jono Crew, Hotel Management
Dear Maung Tun,We very much appreciate your time to review us regarding your stay at the Jono Asok Hotel,We would like to thank you for your overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards,Jono Crew
by A verified traveler from San Antonio
Posted 6 Sep 2024
Bad customer service
Comment from Hotel Management
9 Sep 2024 by Jono Crew, Hotel Management
Dear Perry,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience fell short of your expectations. We value all guest feedback as it helps us improve our services. If you could kindly provide us with more details about your stay, we would greatly appreciate the opportunity to address any concerns you may have had.We strive to provide exceptional service to all our guests, and it's disappointing to learn that we didn't meet your expectations during your time with us. Please feel free to reach out to us directly so we can further discuss your experience.We hope to have the opportunity to welcome you back in the future and provide you with the outstanding stay that you deserve.Regards,Jono Crew
by A verified traveler
Posted 3 Sep 2024
The location is excellent, and the staff is friendly and helpful. The room is on the smaller side compared to other hotels we've stayed at, but it was sufficient for our needs since we only used it for sleeping. Given the price and the great location, it was a good value.
Comment from Hotel Management
4 Sep 2024 by Jono Crew, Hotel Management
Dear Luz,We very much appreciate your comments regarding your stay at Jono Asok.I am glad to hear that the service levels of our staff met your expectations and you enjoyed the hotel's convenient location.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Jono Crew
by A verified traveler
Posted 24 Aug 2024
Near everything but quiet at night
Comment from Hotel Management
25 Aug 2024 by Jono Crew, Hotel Management
Dear Daial,We very much appreciate your comments regarding your stay at Jono Asok Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Jono Crew
by A verified traveler
Posted 17 Aug 2024
The room was so small there wasn't room to get out of bed without turning your feet sideways to fit in the space between the bed and the wall. Everything was the bare minimum.
Comment from Hotel Management
19 Aug 2024 by Jono Crew, Hotel Management
Dear Donald Ian,Recharge Rooms are our most economical room and always sell out first due to the competitive price and modern amenities. I am sorry the room size did not meet your needs for this particular stay. Our Recharge X Room is the next room type and for an additional fee we are happy to upgrade you to the larger room. Our rooms are priced for the space they offer, I would strongly encourage our guests to double check the room size prior to arrival (size is noted on our websites) to avoid any disappointment.Regards,Jono Crew
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Joseph - Hotel Manager, Hotel Management
Dear Anthony,We very much appreciate your comments regarding your stay at Jono Asok Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Joseph - Hotel Manager
by A verified traveler
Good stay
Posted 15 May 2024 on HotelsI thought this was excellent value for money clean and tidy and nothing like the other reviews I have read. It was modern and had a cute reception area and was well located but it is some walk from asok station so do take that into account. The maps had a bit of a field day finding the place but nearby landmark hotel.clover is a good ref point /I will be coming back
Comment from Hotel Management
17 May 2024 by Joseph - Hotel Manager, Hotel Management
Dear Stewart,We very much appreciate your comments regarding your stay at Jono Asok Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Joseph - Hotel Manager
