Ratings based on 119 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dublin
Posted 16 Dec 2024
I love this hotel and was one of the first people in it the week it opened. I have been around 10 times since! The location is amazing, sheets and rooms excellent, design wonderful, staff lovely. My only recommendation to Chapter is, make a comments section on your checkin for staff to know if the client is a return customer and offer loyalty benefits to people who have stayed with you many times before. The hotel is not full and you could have upgraded my room for the 15 Dec checkin to a river view. Other than that, you are all wonderful!
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler
Posted 13 Dec 2024
it's a nice and quiet hotel , staff are very friendly and welcoming
pool is amazing....! love it
Comment from Hotel Management
13 Dec 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler
Posted 4 Dec 2024
Great cozy environment in the hotel, garden, pool, and a sitting areas by the river!
Comment from Hotel Management
13 Dec 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler from San Francisco
Posted 27 Nov 2024
Overall experience was great. King sized bed was very comfortable. Air conditioning was cool and quiet which we loved it! Spa in facilities was very convenient. Internet was quite slow, and connection was not steady. Some items in the bathroom were broken.
Comment from Hotel Management
13 Dec 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel and submitted this review in order to improve the service. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler
Posted 25 Nov 2024
The staff is really nice.
Comment from Hotel Management
25 Nov 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler
Posted 25 Nov 2024
Great river view, close to iconsiam, however the bed was absolutely awful and housekeeping appears to have stolen a brand new dress my wife had purchased the day before. Signs say they arent responsible so nothing was done. Other then that the grounds was great, pool fun, everything was nice but the bed was a killer.
Comment from Hotel Management
13 Dec 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel and submitted this review in order to improve the service. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
by A verified traveler from New York
Posted 9 Nov 2024
This property was very clean staff friendly breakfast was fantastic and location is close to the icon. Siam mall a must say.
Comment from Hotel Management
9 Nov 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.The Quarter Chaophraya by UHG!
by A verified traveler
Posted 18 Oct 2024
My partner and I enjoyed the stay at the Quarter the staff were very friendly and excellent room service the facilities are also awesome
Thank you
Comment from Hotel Management
18 Oct 2024 by The Quarter Chaophraya by UHG, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with our hotel. On behalf of the hotel and all employees sincerely hope to have the opportunity to serve you again.
