Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Small uncomfortable rooms
by A verified traveler
Posted 19 Nov 2024
Awesome and reasonable price
by A verified traveler
Posted 13 Nov 2024
Beautiful riverside location, in Bangkok but quiet, you don't feel like you're in the middle of a huge city,I'll definitely come back
Comment from Hotel Management
13 Nov 2024 by Aoy, Hotel Management
Dear Ms. Elizabeth,Very happy to read that you had an enjoyable stay with us and you like our hotel location.I look forward to the next opportunity to welcome you back to the ibis Bangkok Riverside soon.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler from Corona
Posted 11 Nov 2024
Wonderful staff and stunning view.
Comment from Hotel Management
13 Nov 2024 by Aoy, Hotel Management
Dear Khun Natsuda,Thank you very much for sharing us about your stay at ibis Bangkok Riverside.We are thrilled to hear that you had a pleasant stay on your recent visit.Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back again.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler from Long Beach
Posted 1 Nov 2024
Great pool
Comment from Hotel Management
3 Nov 2024 by Vinod, Hotel Management
Dear Michael, Thank you for taking time and sharing your kind words with us. We are thrilled to hear that you enjoyed our Swimming pool during your stay.Our aim is to provide a relaxing and enjoyable experience for all our guests, and it’s wonderful to know that the pool was a highlight for you. We hope to welcome you back soon for another refreshing visit.Sincerely,Vinod Singh Negi,Operations Duty Manager.
by A verified traveler
Posted 29 Oct 2024
The location is the best part! Right by the river. I love having a meal or drinks outside and just watching the river boats all day and evening!
The restaurant is very nice and the food good. The breakfast buffet is, while adequate, just tired. Same offerings-why do we have chicken sausage EVERY day? The homemade soups were excellent though-loved the corn and pumpkin .
I wanted to use the pool but could not-I am disabled and was upset there were no stairs into the pool. I could not use the ladders. Accor needs to get this fixed to allow disabled guests access.
Comment from Hotel Management
3 Nov 2024 by Vinod, Hotel Management
Dear David,Thank you for taking time and sharing your experience with us. We are delighted that you enjoyed our hotel location and found it relaxing to dine outdoors while watching the riverboats. It is wonderful to know that our restaurant and food, especially the homemade soups, met your expectations.We appreciate your feedback on the breakfast buffet and understand your desire for more variety. Your suggestions help us improve, and we will certainly consider them.We sincerely apologize for the inconvenience with pool accessibility. We understand how important it is to provide facilities that cater to all guests' needs, and your feedback regarding pool access for disabled guests.Thank you again, and we look forward to welcoming you back with an improved experience.Sincerely,Vinod Singh Negi,Operations Duty Manager.
by A verified traveler
Posted 15 Oct 2024
Outstanding staff- helpful, upbeat, kind, knowledgeable, and helpful. The pool and grounds are delightful. The set meals are great bargains of highly-nutritious and expertly prepared food. The bedding is comfortable. The location is great-near shopping, massage, food venues, boat rides, and easy crossing of the river.
Comment from Hotel Management
18 Oct 2024 by Vinod, Hotel Management
Dear James,Thank you for taking time and sharing your kind review. We are thrilled to hear that you had such a positive experience with our staff, who are always eager to assist and provide positive service. It is wonderful to know that you enjoyed our swimming pool and grounds, as well as the food offering.We take great pride in our comfortable bedding and convenient hotel location, making it easy for guests to explore nearby shopping, dining, and river activities.Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Vinod Singh Negi,Operations Duty Manager.
by A verified traveler
Posted 4 Oct 2024
convenience location but need to improve restaurant service
Comment from Hotel Management
5 Oct 2024 by Vinod, Hotel Management
Dear hung,Thank you for taking time and sharing your feedback. We are pleased to hear that you found our hotel location convenient during your stay. However, we regret to learn that the restaurant service did not meet your expectations. Please rest assured that your comments have been shared with the team for improvement, as we continuously strive to enhance our guests' experience.We appreciate your input and hope to have the opportunity to welcome you back in the future with an improved dining experience.Sincerely,Vinod Singh Negi, Operations Duty Manager.
