Ratings based on 21 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2021 on Orbitz
The location is perfect. It is close to the center, planetarium, museums, Puzata Hata restaurant (10 in walk), subway station.
The room and cleanliness are poor. In my room, there was no shampoo provided. I have to go and ask for it. The heat was not working the first day, I have to sleep under two blankets and fully dressed. Although, they fixed it on the second day of my stay. The towels are so used that they are not white anymore because they are old and washed too many times. No tea kettle in the room.
by A verified traveler
Think twice about this place
Posted 19 Jul 2021 on HotelsI didn't like my time there. The hotel was hot with no way to cool down. The bathroom ceiling leaked when the person above us took a shower. The staff didn't move us when we told them or give a discount. They didn't provide full size towels. Overall it was an horrid experience.
by A verified traveler
Posted 25 Jun 2021 on Orbitz
by A verified traveler
Posted 11 Dec 2018 on Hotels
by A verified traveler
nice smal hotel on side street close to center
Posted 1 Nov 2018 on Hotelsby A verified traveler
Posted 3 Aug 2018
Comment from Hotel Management
14 Sep 2018 by Dmitriy, Hotel Management
Thanks for your feedback, we will try our best to be better!
Recommended
for Everyoneby A verified traveler
Posted 21 Jan 2018
Pros: location
Cons: hotel staff need to be more professional and responsive.
Facilities are acceptable, but most hotel staff do not speak English .
by MR
Posted 29 Dec 2017 on Hotels
Great stay in Kharkiv, interesting city with some good restaurants, sights & parks, I was there for a football match at the Metalist stadium with a few days added on and really enjoyed my stay. The hotel was adequate for this though basic facilities it was excellent value ( I think it worked out around £7.80 per night each for a twin room with is difficult to beat) and was vert warm.
The street it was on was a bit tatty but a very short walk to the top of road and you quickly find plenty of life and the City centre
by Michael
Nice, but cold...
Posted 26 Oct 2017 on HotelsNo central heating, no air con so was cold in the room. Nicely set out but lack of heating is a big let down, especially for late Autumn.
by Caleb
Posted 21 Jul 2017 on Hotels
It was the best! Owner was so nice and let us stay until 6:30pm the day we left! The service was great, hotel was quiet and in great location. Also close to a great market!
