Ratings based on 65 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Great place to stay, friendly staff
Comment from Hotel Management
19 Nov 2024 by Ian Duke, Hotel Management
Dear Khun Sana,Thank you for taking the time to share your feedback. We are delighted to know that you had enjoyed your stay with us.We look forward for your kind return.Warm Regards,Ian DukeFront Office Manager
by A verified traveler
Posted 1 Nov 2024
One of the best properties I stayed at. I read some comments from other people. Those people do not know what it is good.
Comment from Hotel Management
6 Nov 2024 by Ian Duke, Hotel Management
Dear Khun Noe,Thank you for taking the time to share your feedback. We are delighted to find that you enjoyed your stay with us.We are hoping for your kind return in the future.Warm Regards,Ian DukeFront Office Manager
by A verified traveler from Singapore
Posted 18 Aug 2024
It’s ok. Noisy street traffic. Many “bags” like doors slamming during the night.
One lift / elevator, slow.
Rooms are basic but OK. Split level is not ideal for kids, and having to walk down stairs at night to use the restroom (bedroom up, toilet down).
Safety box in the room, but it was “locked”. Did not ask them to open.
Check out was slow, waiting for them to “inspect” the room to release the deposit.
The room is a bit cramped if you have more than 1 bag to lay out, and closets were up the stairs…. Not convenient tk drags the bags up, put away clothes, then bring your bags back down….
Not much around besides 7-11.
The bed and pillows were actually very comfortable.
Comment from Hotel Management
19 Aug 2024 by Ian Duke, Hotel Management
Dear Khun Richard,Thank you for bringing this to our attention. We apologize for the inconveniences you faced, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Ian Duke Front Office Manager
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Ian Duke, Hotel Management
Dear Khun Kwok,Thank you for your taking the time to rate your experience with us. We are delighted that you had enjoyed your stay with us.We are hoping for your kind return in the future.Kind Regards,Ian DukeFront Office Manager
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Ian Duke, Hotel Management
Dear Mr. Douglas,Thank you for your feedback. We apologize that your recent stay did not meet expectations. We appreciate your feedback and will share these with our team so that we can continue to improve our services and products. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Warm regards, Ian Duke Front Office Manager
by A verified traveler
The bed was amazingly Comfortable
Posted 5 Jun 2024 on HotelsComment from Hotel Management
5 Jun 2024 by Ian Duke, Hotel Management
Dear Mr. Andrew,Thank you for taking the time to share your feedback. We are delighted to find that you enjoyed your stay with us.We are hoping for your kind return in the future.Warm Regards,Ian DukeFront Office Manager
by A verified traveler
Posted 1 Jun 2024
Most things about this hotel are great. It is conveniently located within a 10 minute walk from the MRT pink line, another 10-15 minute walk away from one of the coolest malls I've been to in all of East/Southeast Asia, and the staff is warm and welcoming. The beds are very comfortable and the rooms are very spacious. There are a few things that I didn't like however and the main thing was that the water pressure left me feeling really disappointed. Another thing is that the room didn't have a microwave and lastly while this hotel/condo is a new build, the interior of my room was already starting to look shabby for whatever reason as the fabric on the wall was already torn in some spots and sagging. Overall, I was happy with my stay though.
Comment from Hotel Management
1 Jun 2024 by Ian Duke, Hotel Management
Dear Mr. Curtis,Thank you for bringing this to our attention. We apologize for the inconveniences you faced, as that is not up to our normal standards. We are currently on the process of refurbishing all rooms to provide experience to all our guest.We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Ian Duke Front Office Manager
by A verified traveler
Posted 15 May 2024
My recent stay at Q box Hotel was nothing short of delightful. I love the room cleanliness and staff are friendly. Overall everything are great.
Comment from Hotel Management
15 May 2024 by Ian Duke, Hotel Management
Dear Khun Supravee,Thank you for taking the time to share your feedback. We are delighted to find that you enjoyed your stay with us.We are hoping for your kind return in the future.Warm Regards,Ian DukeFront Office Manager
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
8 May 2024 by Ian Duke, Hotel Management
Dear Khun Tehara,Thank you for taking the time to share your feedback. We are delighted to find that you enjoyed your stay with us.We are hoping for your kind return in the future.Warm Regards,Ian DukeFront Office Manager
by A verified traveler
Posted 23 Feb 2024
Stayed there for one night between flights. Great stay.
Comment from Hotel Management
6 Mar 2024 by Ian Duke, Hotel Management
Dear Khun Maxime,Greetings and thank you for taking the time to share your experience with us. We are delighted that you enjoyed your stay with us.We are hoping to welcome you back in the future.Warm Regards,Ian DukeFront Office Manager
