Ratings based on 2 Verified Reviews

2.5 out of 5
3.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Unreasonable terms and conditions

Posted 1 Feb 2020 on Hotels
Terrible service. Terms and conditions are unreasonable. Would never book again. Have stayed in different Keystone hotels. Any of them far better option
Comment from Hotel Management
3 Feb 2020 by Jamie, Hotel Management
Hello and thank you for taking the time to leave a review. Our payment policy and cancellation policy are more strict than a hotel's since we are a vacation management company and rent out condos for the Owner of each property. Was you condo satisfactory? Arapahoe Lodge is a nice condominium building in the Village.
4 out of 5
by A verified traveler

Posted 21 Nov 2019
Comment from Hotel Management
22 Jul 2020 by Jamie, Hotel Management
Thank you for taking the time to leave a review!