Ratings based on 890 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Excellent
Comment from Hotel Management
10 Sep 2024 by Marquesa Hotel Team, Hotel Management
Thank you for the wonderful 5/5 review! We look forward to welcoming you back again soon.
by A verified traveler
Posted 11 Aug 2024
This hotel was amazing. They had the friendliest staff and the hotel was clean and very charming. I highly recommend this hotel. Really close to restaurants and shopping.
Comment from Hotel Management
18 Aug 2024 by Marquesa Hotel Team, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our staff friendly and the hotel charming. We take great pride in maintaining a clean and welcoming environment, so your kind words mean a lot to us.We hope to welcome you back for another fantastic stay soon!
by A verified traveler from Broadview Hts.
Posted 11 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Marquesa Hotel Team, Hotel Management
Thank you for the 5-star rating! We look forward to welcoming you back soon.
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Marquesa Hotel Team, Hotel Management
Thank you for the great rating! We look forward to welcoming you back soon.
by A verified traveler
Posted 30 Jul 2024
The hotel was very nice. We love the pool area. The location is great and very convenient to the fun stuff. Airplane noise overhead daily and street noise was loud. We stayed in the 414 room. My biggest complaint is our room was very warm most of the time. We asked for it to be checked and no one ever got back with us. When I pay this much I would expect the a/c to be in the best condition. Cannot recommend because of the lack of cold a/c.
Comment from Hotel Management
4 Aug 2024 by Marquesa Hotel Team, Hotel Management
Thank you so much for taking the time to complete our guest survey. We truly appreciate all the feedback and take to heart the experiences you shared. We wish to sincerely apologize for not delivering an experience that reflects our standards. Best Regards,Trisha Parris
by A verified traveler
Posted 21 Jul 2024
I cannot say enough great things about the Marquesa Hotel! Honestly, I'll return to Key West just to stay here. Having stayed at several other properties in the past, I now understand why Conde Nast Traveler and others rank this so highly. My room was attended to twice daily, and I was greeted by an incredibly hospitable staff. This place scores a perfect 10 for cleanliness and attention to detail. If you're looking for an intimate Key West experience at a beautiful property on the National Register with a 5-star dining experience, look no further. The staff is fantastic, and the attention to detail here is impeccable. A truly charming place!
Comment from Hotel Management
28 Jul 2024 by Marquesa Hotel Team, Hotel Management
Thank you so much for your wonderful review! We're absolutely delighted to hear that your stay at the Marquesa Hotel was so exceptional that you'd return to Key West just to stay with us again.It’s heartening to know that you found our staff incredibly hospitable and that the cleanliness and attention to detail made such a positive impact on your experience. We're honored by your praise and the recognition from Conde Nast Traveler and other esteemed publications.We’re thrilled that you enjoyed the intimate charm of our property, its historical significance, and our 5-star dining experience. Your kind words truly mean the world to us, and we can’t wait to welcome you back for another perfect stay.
by A verified traveler
Posted 14 Jul 2024
Better than I could imagine as perfect. The rooms and courtyard and staff were all outstanding.
Comment from Hotel Management
28 Jul 2024 by Marquesa Hotel Team, Hotel Management
Thank you so much for your lovely review! We're overjoyed to hear that your experience at the Marquesa Hotel exceeded your expectations in every way.It’s wonderful to know that you found our rooms, courtyard, and staff to be outstanding. Your kind words mean the world to us, and we're thrilled that we could make your stay so memorable.We look forward to welcoming you back for another perfect stay. If there's anything we can do to make your next visit even more special, please let us know.
by A verified traveler
Posted 7 Jul 2024
A beautiful quiet little piece of paradise right near all the fun! If your looking to have a get away that feels secluded yet close to duval street this is the place to go. Very clean, excellent service, great food and the pool area is beautifully landscaped.. would definitely stay here again!
Comment from Hotel Management
7 Jul 2024 by Marquesa Hotel Team, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our little piece of paradise and found it to be the perfect balance of seclusion and proximity to the fun of Duval Street. Your compliments on the cleanliness, service, food, and our beautifully landscaped pool area mean the world to us. We can't wait to welcome you back for another stay!
by A verified traveler
Posted 28 Jun 2024
Awesome property! The service was amazing, the room was spotless and I’m not sure there is a better location in the city. (So close to a central part of Duval without hearing all the noise.) Some reviews have knocked the individual room they received, but this is NOT a corporate hotel with standardized rooms. If this is a concern, I would just call the hotel and I’m sure they will recommend a location and room that you will love!
Comment from Hotel Management
29 Jun 2024 by Marquesa Hotel Team, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our service, the cleanliness of your room, and our prime location. We appreciate your understanding about the unique charm of our rooms, and your suggestion is spot on! We're always here to help ensure you have the perfect stay. We look forward to welcoming you back soon!
