Ratings based on 114 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 21 Jul 2024
We were given a room in what appeared to be a shed converted into a room. It had a full size bed that I was unaware of so it was cramped for the two of us but the food was great and the place was nice. Just wish I knew ahead of time of the size of bed and that we weren’t inside the house.
Comment from Hotel Management
22 Jul 2024 by Hillary, Hotel Management
We are grateful for you choosing The Conch House for your Key West get away and are so happy you enjoyed breakfast and found us to be a nice place to be!With much resepct, I must add that the bed size along with an exterior entrance is clearly noted in the room description for the Casa Cabana. When reserving this room online there were also two other rooms available (at that time) that were noted with a queen size bed but you chose the Casa Cabana. We enjoyed meeting you both and will miss your smiles this morning!
by A verified traveler
A lovely place to stay in Key Wes, hidden Gem!
Posted 23 Jun 2024 on HotelsThis place is a hidden gem! A great location and it was clean and safe :)
Comment from Hotel Management
24 Jun 2024 by Hillary, Hotel Management
"A hidden gem"! Aww - thank you for your kind words! We are thrilled that you had a great stay with us at The Conch House! I meesed seeing oyu this morning! Best wishes for a happy summer!
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Hillary , Hotel Management
Thank you for choosing The Conch House for your Key West get away. We are grateful for your patronage and hope to see you again. Best wishes for a happy summer!
by A verified traveler
A charming B&B, though no ghosts.
Posted 15 Jun 2024 on HotelsAn upscale home from the 1800s converted into a charming B&B. Rooms are comfy and well-decorated. Friendly workers and an excellent location, 2 blocks from Duval Street. The Hemingway Home is a few minutes walk. (Though rent a bike or eBike while in Key West. This hotel has bikes to rent. I had an eBike delivered by another company, as stores oddly not allowed to rent bikes from their shops.) Not many guests during my visit so I had no problems parking in their lot (I think $8 extra per night). If full, parking could be a challenge. Breakfast was continental, likely because of few guests, though folks who stayed longer mentioned bacon on prior mornings. A good choice overall. Only downside for me was no ghosts. That would have been cool.
Comment from Hotel Management
15 Jun 2024 by Hillary, Hotel Management
Ahhh! People do ask about ghosts but as your experience demonstrates - no ghosts....well not yet. :)Thank you for your review and kind remarks. We are very grateful that you chose The Conch House for your Key West visit. We take pride in guests having a happy stay and are thrilled to hear that we did not disappoint you! You were a trooper in that you made the most of the rainy weather! Side note - you did not miss the bacon. We do not serve bacon as a whole though the quiche of the day may have bacon in it. We serve a light breakfast daily. Ssending you best wishes and hopes to see you again!
by A verified traveler
Posted 8 Jun 2024
This property was outstanding in every way. Our bedroom was really lovely and had everything you could possibly want; ie: very pretty bed linen, fridge, ice bucket, coffee percolator, ceiling fan, good air conditioning unit, armchair, tv, pool towels etc etc.
The breakfast was very good, choice of mimosa, coffee, tea with a good selection of pastries and fruit.
Swimming pool was a good size.
Very good location with a few minutes walk to Duval Street.
Would love to stay here again and would definitely highly recommend to others.
Comment from Hotel Management
15 Jun 2024 by Hillary, Hotel Management
Thank you for your most kind and detailed review of your recent stay with us! We are so happy you enjoyed yourself and found everything to your satisfaction. We caetainly "don't sleep" on the fact there are many choices for for lodging in Key West and we are so grateful that you chose The Conch House for your Key West get away and do hope to see you again!
by A verified traveler
Posted 6 Jun 2024
Carol was fantastic!!!
Comment from Hotel Management
15 Jun 2024 by Hillary, Hotel Management
Thank you for being our guests and we so happy you had a great stay and loved our fantastically funny and happily helpful Carol! We hope to see you again on a future visit to Key West!
by A verified traveler
Posted 23 Apr 2024
My wife and I stayed here for our 16th anniversary and found this place to be much more enjoyable than we expected. We love staying at historic inns when we take trips, and this place may have been the nicest, most well kept that we’ve had the pleasure of staying at.
The location is perfect; easy walking distance anywhere, and if you prefer to reach farther areas, they have bike rental for a fair price.
The morning breakfast is served to you by the staff while you sit out on their relaxing pool area. It was very enjoyable every morning.
The room we stayed in had its own private balcony overlooking Truman avenue. If you decide to book this inn, which I highly recommend, look into getting the veranda room. It was beautiful.
Comment from Hotel Management
13 May 2024 by Hillary , Hotel Management
Thank you for your stay wih us! We realize you could choose from many different lodging establishments in Key West and certainly do not sleep on the fact you chose The Conch House! So happy ot hear you enjoyed our property and breakfast by the pool! We enjoyed having your kind smiles and friendy souls with us - we hope that you come back "home" to your Key West family on a return visit.
by A verified traveler
Posted 20 Apr 2024
cute
Comment from Hotel Management
20 Apr 2024 by Hillary, Hotel Management
Thank you for choosing The Conch House for your Key West get away! We so enjoyed your warm smiles greeting us each morning. I also appreciated your genuine feedback upon check out. We send you warm wishes and hope to see you again on a return visit!
by A verified traveler
Absolutely Fabulous!
Posted 15 Apr 2024 on HotelsThis is an absolutely wonderful and impeccable B&B in the heart of Old town Key West. 10/10. The staff was lovely - super friendly and very attentive. The room was very clean, charming and we had an amazing balcony "veranda" overlooking Truman Avenue. I cannot say enough good things about the Conch House Heritage Inn. We will definitely be back.
Comment from Hotel Management
16 Apr 2024 by Hillary, Hotel Management
Wow! What a kind review. We take much pride in providing the very best stay for our guests - you chose us and it is our mission to give you the best stay! We are so happy that you and your daughter had a great stay with us. We certainly miss your smiling faces an do hope to see you again!
