Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Mark B , Hotel Management
Dear Jolanta,Thank you for your 5-star rating of Southwinds Motel. We are pleased you found our motel and amenities to your liking. The team strives to ensure our guests have a pleasant and relaxing stay. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 1 Dec 2024
safe
Comment from Hotel Management
3 Dec 2024 by Mark B , Hotel Management
Dear IVON,Thank you for your review. We are pleased you enjoyed your overall stay with us. Our guests are our number one priority, and the team goes above and beyond to ensure our visitors have a terrific stay. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 1 Dec 2024
What a hidden gem and so close to Duval Street!!
Stay here and do the Southen Most Point in the morning at sunrise. And thank me later 😍
Comment from Hotel Management
3 Dec 2024 by Mark B , Hotel Management
Dear SATISH,Thank you for your 5-star review of Southwinds Motel. We are ideally located within walking distance of many attractions in Key West, and we are pleased you found our motel and amenities to your liking. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 30 Nov 2024
It was a reasonably priced Motel with a bar and liqoir store attached, also had a small grocery store across the street.
Comment from Hotel Management
1 Dec 2024 by Mark B, Hotel Management
Dear Kevin,Thank you for your 5-star review of SouthWinds Motel. We are pleased you found our motel and amenities to your liking. We are conveniently located within walking distance of many things to do in Kry West. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 29 Nov 2024
We loved how convenient it is to all amenities.
Comment from Hotel Management
29 Nov 2024 by Mark B, Hotel Management
Dear Nadia,Thank you for your review. We are pleased you found our motel and amenities to your liking. Our location is within walking distance of many attractions in Key West and just one block from Duval Street. Thank you for your feedback. We look forward to seeing you again soon. All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 25 Nov 2024
Iris at the front desk was Fantastic! She checked us in on a phone call as we arrived after hours. Was a pleasure ...
Comment from Hotel Management
25 Nov 2024 by Mark B , Hotel Management
Dear Dennis,Thank you for your 5-star review of Southwinds Motel. We are pleased you found our motel and staff to your liking. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 23 Nov 2024
Beware that there is a bar at the property with live music in the evening that goes til 1:30 a.m. This bar was right beside my window. I was told at checkin that the music only went til 11 p.m., which I didn't think was unreasonable. However when it was still going strong at 12:30, I called reception and was told, "No, it doesn't end til 1:30 a.m." I find it hard to believe that they didn't know that when I checked in. At first the manager was not willing to allow me to cancel my second night and get a refund. It was only after I got Expedia involved (thanks to the helpful folks at Expedia) that he was willing to do so. He remainded unwilling to discount my first night. So I paid $350 CAD for 3 1/2 hours sleep. He assured me that he would let all staff know how late the music actually goes, so if you are told otherwise, let my lesson be your guide. Otherwise the property is fine and the bed was comfortable. It will work if you don't mind live music literally outside your room (Room 19) til 1:30 a.m.
Comment from Hotel Management
25 Nov 2024 by Mark B , Hotel Management
Dear Trevor,Thank you for your review. I am sorry for the miscommunication during your check-in. I have addressed this with our front desk team to ensure we provide accurate information. I am glad you found our motel and amenities to your liking. I hope you will stay with us again and perhaps while making your reservation, request a room towards the rear of the building away from the bar. Thank you for your feedback. All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 23 Nov 2024
Great location. Friendly helpful staff. Room clean.
Comment from Hotel Management
25 Nov 2024 by Mark B , Hotel Management
Dear Michelle,Thank you for your 5-star review of Southwinds Motel. The team strives to provide exceptional service to ensure our guests have a pleasant and enjoyable visit with us. We are ideally located within walking distance of many attractions in Key West and just one block form Duval Street. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Mark B , Hotel Management
Dear Janet,Thank you for your rating. We are happy you found our motel and amenities to your overall liking. The team strives to ensure our guests have an enjoyable stay. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler from Fort Myers
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Mark B , Hotel Management
Dear Christopher,Thank you for submitting a rating. We strive to ensure all guests have a pleasant and enjoyable visit, unfortunately it does not appear as we achieved that with your stay, and I apologize. I hope you will consider staying with us again to allow us the opportunity to meet your expectations. All the best,Mark BibbGeneral Manager
