Ratings based on 1,105 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shorewood
Posted 25 Nov 2024
The hotel needs some TLC. The exterior needs some painting. It would have been nice to have a full service restaurant. The transportation was ver limited so we mostly used Lyft. This property is far from everything. I felt it was overpriced.
Comment from Hotel Management
26 Nov 2024 by GM, Hotel Management
Dear Marie, I am sorry we weren't a great fit for your travel needs; I appreciate you staying with us. While we would love to better serve you on a return trip, we have several wonderful hotels within Hilton, and I hope you will at least continue to seek out properties within the brand that are more to your liking. Sincerely, Chris Tanzer, GM
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Tom, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Chris Tanzer, GM
by A verified traveler
Posted 23 Nov 2024
A lovely hotel to stay made up of several blocks. Our room was spacious, very clean and a great bathroom.
I would stay here again, which says it all…. Thanks.
Comment from Hotel Management
24 Nov 2024 by GM, Hotel Management
Dear Paul, Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best, Chris Tanzer, GM
by A verified traveler
Posted 22 Nov 2024
Great location, nice pool and pool bar/restaurant.
Clean and comfortable rooms
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Andres, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Chris Tanzer, GM
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Regina, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Chris Tanzer, GM
by A verified traveler
Posted 20 Nov 2024
Breakfast was not good. Not close or walkable to anything. Fortunately, the shuttle service is a must.
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Ryan, Thank you for your review! I'm glad you enjoyed our shuttle service, but I'm sorry to hear that our breakfast and location did not meet your expectations. We value your feedback and appreciate your patronage. Best, Chris Tanzer, GM
by A verified traveler
Posted 19 Nov 2024
Property was very nice and relaxing. Staff was great and welcoming, i would definetly book here again.
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Edelmiro, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Chris Tanzer, GM
by A verified traveler
Posted 19 Nov 2024
Beautiful location with a pool overlooking the ocean. The free shuttle into town is always on time and convenient. A great option if you want to relax and then hop on a shuttle for a 15 minute ride to the hustle and bustle of Duval Street. The one thing to consider is that this property is literally at the end of the runway, so all departing planes fly right over the pool. Since the last plane flys over around 8pm, it doesn’t impact your sleep. I would definitely stay here again!
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Noah, It is fantastic to hear that your stay was enjoyable! I'm glad you could take advantage of our convenient shuttle service. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Chris Tanzer, GM
by A verified traveler
Posted 18 Nov 2024
Other than the battery dying on our door lock we had a great time! Beautiful pool and quiet location
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Darci, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Chris Tanzer, GM
by A verified traveler
Posted 17 Nov 2024
Excellent property and staff. The downtown shuttle was especially helpful.
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Cary, Thank you for your review and recommendation of our hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Chris Tanzer, GM
