Ratings based on 518 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Mark B , Hotel Management
Dear Amanda,Thank you for your 5-star rating of H20 Suites. We feel we have some of the best amenities and staff that make our hotel special. The team enjoys their work and consistently delivers exceptional service. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Mark B , Hotel Management
Dear Giezi,Thank you for your 5-star rating of H20 Suites. I am pleased you enjoyed your stay and found our amenities and hotel to your liking. The team strives to ensure our guests have a pleasant and relaxing visit. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler from Gainesville
Posted 5 Nov 2024
Lovely rooms and courtyard, and the pool bar is intimate and pleasant with complimentary mimosas etc all day. The staff is friendly and knowledgeable. We would definitely stay again.
Comment from Hotel Management
5 Nov 2024 by Mark B , Hotel Management
Dear Susan,Thank you for your 5-star review of H20 Suites. We feel we have some of the best amenities and staff that make our hotel special. Our lush tropical landscaping provides the ideal surroundings for a romantic couple’s getaway. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 2 Nov 2024
awesome hotel
Comment from Hotel Management
3 Nov 2024 by Mark B , Hotel Management
Dear Nicholas,Thank you for your 5-star review of H20 Suites. We are pleased you found our amenities and service to your liking. We feel we have some of the best staff and amenities on the island that make our hotel special. Thank yo for your feedback. We look forward to seeing again soon,All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Mark B , Hotel Management
Dear Joel,Thank you for your 5-star rating of H20 Suites. I am pleased you found our hotel and amenities to your liking. Our team strives to provide exceptional service to all guests, and it is gratifying to know you enjoyed your stay. We look forward to seeing you again soon.All the best,Mark bibbGeneral Manager
by A verified traveler
Posted 27 Oct 2024
WOW I thought I would love this property but the staff was just not the best. Now not everyone but some just were not kind and some could not help us out with simple questions
Comment from Hotel Management
28 Oct 2024 by Mark B , Hotel Management
Dear Linda,Thank you for your review. I am sorry we did not completely meet your expectations. Our team strives to ensure all guests have a pleasant and relaxing stay and I apologize we did not provide the service you were looking for. Thank you for your feedback.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 24 Oct 2024
Very nice property on the southern side of key west. Property is very quaint and well kept.
Comment from Hotel Management
24 Oct 2024 by Mark B , Hotel Management
Dear Amanda,Thank you for your 5-star review of H20 Suites. I am pleased you enjoyed your stay with us. We feel we have some of the best amenities and staff that make our hotel special. Thank you for your feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Mark B , Hotel Management
Dear Mirtha,Thank you for your 5-star rating of H20 Suites. I am pleased you found our hotel and amenities to your liking. Our team strives to ensure our guests have an excellent visit with us and we are happy you enjoyed your stay. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 25 Sep 2024
The hotel is simply beautiful and the hotel staff was AMAZING!!! My husband and I will definitely come back again!!!!!
Comment from Hotel Management
25 Sep 2024 by Mark B , Hotel Management
Dear Sharon,Thank you for your 5-star review of H20 Suites. Our tropical design provides the ideal setting for a private romantic getaway for couples. We are pleased you enjoyed your stay with us. Thanks for the feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
by A verified traveler
Posted 22 Sep 2024
The staff was so friendly, the private pool was wonderful and we had a fantastic time at the roof top bar and pool. We can’t wait to come back!!!
Comment from Hotel Management
23 Sep 2024 by Mark B , Hotel Management
Dear Paul,Thank you for your 5-star review of H20 Suites. We are pleased you enjoyed your time with us. Our tropical landscaping provides the ideal setting for a private romantic getaway for couples. Thanks for the feedback. We look forward to seeing you again soon.All the best,Mark BibbGeneral Manager
