Ratings based on 308 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cape Canaveral
Posted 17 Jun 2024
Kind of disappointing for the price.
Pros: Great location
Comfortable Bed
Beautiful tropical landscaping & pool
Cons: Small, cramped room & bath
Old A/C unit on the floor inches from the bed.
TV was weirdly mounted on a side wall and only watchable if lying on the bed sideways.
SLOW weak internet
No on-site parking, if paid parking across the street is full, next closest lot is 5 blocks away. No overnight street parking is allowed.
Don’t expect gourmet breakfasts.
Comment from Hotel Management
26 Jun 2024 by Front desk , Hotel Management
Thank you for your feedback, it only help us improve! We hope you enjoyed your stay in Key West!
by A verified traveler
Posted 6 Jun 2024
No key left in my envelope. Unable to enter room. Had to go to a different hotel. No answer on the emergency phone #. No return call from voice mail left. VERY unhappy. Wasted $20 on parking I couldn't use!!!!
Comment from Hotel Management
6 Jun 2024 by Front desk , Hotel Management
We are so sorry that you encountered a situation like this at our establishment. You have been fully refunded.
by A verified traveler
Posted 19 May 2024
Good location, rooms clean, and the breakfast is great.
Comment from Hotel Management
26 May 2024 by Front desk , Hotel Management
Thank you for staying with us!
by A verified traveler from Indianapolis
Posted 15 May 2024
Comment from Hotel Management
26 May 2024 by Front desk , Hotel Management
Thank you for staying with us!
by A verified traveler from Indianapolis
Posted 2 May 2024
Great place. I will stay here everytime I come back to Key West.
Comment from Hotel Management
6 May 2024 by Vic, Hotel Management
Thank you for the feedback! We're delighted to hear that you enjoyed your stay with us. See you next time!
by A verified traveler
Posted 27 Apr 2024
This location was perfect! It was close to everything but quiet as soon as you entered the grounds. Alexis was amazing and accommodating and the chef made delicious breakfasts each morning. Can’t wait to stay here again!
Comment from Hotel Management
6 May 2024 by Vic, Hotel Management
Thank you for the feedback! We're delighted to hear that you enjoyed your stay with us. See you next time!
by A verified traveler
Posted 22 Apr 2024
Coco Plum Inn is conveniently located one block away from Duval St. So it is more quiet, less traffic, but very close to all the restaurants, shops and activities of Old Town Key West.
Comment from Hotel Management
24 Apr 2024 by Alexis, Hotel Management
Thank you for staying with us! Please come see us again soon!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Alexis, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 15 Apr 2024
Bed was comfy, parking was close but $20/day, great location, breakfast was good, but a terrible mouldy smell in the room.
Comment from Hotel Management
24 Apr 2024 by Front desk , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 1 Apr 2024
Excellent location
Comment from Hotel Management
3 Apr 2024 by Alexis, Hotel Management
Thank You for staying with us! We hope you visit again soon!
