Ratings based on 267 Verified Reviews
4.9 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2023
by A verified traveler
Posted 6 Jul 2022
The property was beautiful and relaxing. The landscaping and pool were exquisite.It was a great little hideaway. We will definitely stay again.
The only thing I didn’t love was the shared door between the suites and the studio. They need more soundproofing. If you rented the whole cottage for a family it would be fine, but you can hear everything your suite mates say. They need to rent as a whole property or close up the door with a wall and make them truly separate units. We were fortunate and had good suite mates that usually went to bed by midnight.
by A verified traveler
Posted 26 Apr 2022
Excellent stay. Clean, cozy, well maintained. We walked and biked everywhere and appreciated that it was not too close to crazy end of Duval. Loved the pool and that they supplied fresh water and towels.
On our first night, at 1:30 am we woke up to loud voices from a group of boys staying in the suite adjoining ours and I thought it would be a problem. But they quieted right down after my husband went over and told them that the walls are thin and we could hear everything.
I would definitely recommend Traveler's Palm and would stay again.
Comment from Hotel Management
28 Apr 2022 by Dwell KW Management, Hotel Management
Thank you for this fantastic review Pamela! We are so glad you enjoyed your stay so much. It is wonderful your husband was able to keep the rest of your stay quiet, we would have taken care of it ourselves if his talk wasn't enough but we are thrilled everyone was respectful and communication won again! We would love to host you again next time you visit Key West!
by A verified traveler
Disappointed
Posted 23 Mar 2022 on HotelsDid not see any housekeeping the whole time we were there. Asked for new towels no one came to give us knew towels the whole time we were there even after we called them several times. The only time we seen anyone from housekeeping was an hour before check out and then they keeped knocking on the door.
Comment from Hotel Management
24 Mar 2022 by Travelers Palm, Hotel Management
Thank you for your review. We spoke to you on 2 occasions of which we were never told about extra towels. We wish we would have known about this request to quickly accommodate your needs. Housekeeping came to the room right at check out time as we needed to begin our preparation of the room for the next guest. We appreciate your understanding and hope you had a great stay!
by A verified traveler
Anniversary Getaway
Posted 22 Feb 2022 on HotelsSuite was beautiful, convenient to everything and within walking distance of a lot of things. Pool was soothing after travel. Will def be back! Cleaners did an amazing job, spotless!
Comment from Hotel Management
22 Feb 2022 by Aneta, Hotel Management
Thank you for taking the time to leave a review and rating on your most recent stay with us. We are so glad that everything met or exceeded your expectations. Your feedback and business are very important to us. Please come back and stay with us again!
Aneta, Travelers Palm Hotel
by A verified traveler
Posted 22 Feb 2022
by A verified traveler
Posted 14 Feb 2022 on Hotels
We were unfortunately in a locked off studio attached to a large and loud group that made it impossible for us to sleep. It wasn’t necessarily the fault of Travelers Palm—they were fully booked, so we couldn’t switch rooms, but it was frustrating that we had no options, and they couldn’t do anything to help us. Ultimately, we were forced to just eat the cost and book another place to stay, with zero compensation from this place. I think it was mostly bad luck with who we were next to, otherwise, I’m sure it would have been fine.
Comment from Hotel Management
15 Feb 2022 by Aneta, Hotel Management
We appreciate you taking the time to leave feedback on your recent stay. Guest satisfaction is very important to us and we value suggestions and recommendations on how we can improve. Our team is dedicated to always providing an exceptional guest experience and apologize if we fell short in any way. Your business is very important to us and we hope that you will come back and stay with us again.
Aneta, Travelers Palm
by A verified traveler
Posted 13 Feb 2022
Very nice accommodations and convenient
Comment from Hotel Management
14 Feb 2022 by Aneta, Hotel Management
Thank you for taking the time to leave a review on your recent stay. We are so glad you had an enjoyable experience and appreciate your feedback. Your business is very important to us and we hope you will come back and stay with us again.
Aneta, Travelers Palm
by A verified traveler
Posted 6 Feb 2022
This place was excellent for our one night in Key West. They superb location and the Cuban restaurant across the street was amazing!
Comment from Hotel Management
9 Feb 2022 by Aneta, Hotel Management
Thank you for taking the time to leave a review and rating on your most recent stay with us. We are so glad that everything met or exceeded your expectations. Your feedback and business are very important to us. Please come back and stay with us again!
Aneta, Travelers Palm
by A verified traveler from East Winthrop
Posted 2 Feb 2022
We enjoyed the whole property. Everything was clean and up to date. The communication with the staff was great. We would recommend this to all our family and friends.
Comment from Hotel Management
2 Feb 2022 by Aneta, Hotel Management
Thank you for taking the time to leave a review and rating on your most recent stay with us. We are so glad that everything met or exceeded your expectations. Your feedback and business are very important to us. Please come back and stay with us again!
Aneta, Travelers Palm
