Ratings based on 1,065 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Wonderful little place in walking distance to everything. Very peaceful and relaxing atmosphere. Staff was friendly and Mary was purrrfect!
Comment from Hotel Management
25 Nov 2024 by patrick, Hotel Management
We're so glad you enjoyed your stay with us!
by A verified traveler
Posted 25 Nov 2024
Beautiful establishment. All employees were super kind and helpful. Only suggestion is to get better pillows. We had a great time and would definitely return.
Comment from Hotel Management
25 Nov 2024 by patrick, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 24 Nov 2024
Excellent location, 1 street over from Duval. If you are looking for old Key West charm, this is a great place. The continental breakfast was nice, the staff very friendly, the grounds like a tropical garden. If you are looking for fluffy towels, and a modern new building, look elsewhere.
Comment from Hotel Management
25 Nov 2024 by patrick, Hotel Management
We're so glad you enjoyed your stay with us!
by A verified traveler from LAKE ST LOUIS
Posted 21 Nov 2024
Always a great place to stay !!!
Comment from Hotel Management
21 Nov 2024 by patrick, Hotel Management
We're so glad your stay with us!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by t, Hotel Management
thank you for the review
by A verified traveler
Posted 19 Nov 2024
Middle of duval
Comment from Hotel Management
19 Nov 2024 by t, Hotel Management
thank you so much for the rating :)
by A verified traveler
Posted 18 Nov 2024
Booked a last minute getaway at the Heron House in November 2024. The price was great. It’s adult only, which was nice. We had a room right on the pool area and were a little concerned it might be noisy but it wasn’t. Includes continental breakfast which was better than expected. The room was a bit dated, but very clean and comfortable. Bed and bedding were comfy. My only complaint would be the water pressure was very low, but there was plenty of hot water. Location was great. Just a block or so off Duval.
Comment from Hotel Management
19 Nov 2024 by t, Hotel Management
thank you so much for the review and rating :)
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by t, Hotel Management
thank you so much for the rating
by A verified traveler
Posted 17 Nov 2024
Loved the friendly easy checkin and breakfast
Comment from Hotel Management
17 Nov 2024 by Patrick, Hotel Management
We're so glad you enjoyed your stay!
by A verified traveler
Posted 17 Nov 2024
The entire staff was amazing. Will book again&again&again…..if you know, you know. If you don’t , you should!
Comment from Hotel Management
17 Nov 2024 by Patrick, Hotel Management
Thank you for your kind revie!
