Ratings based on 990 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
the hotel for us was what we were looking for. good price, clean, comfortable bed, house keeping every morning.
the staff was nice.
it was very noisy because of the road behing right there but in the overwhole we would go back.
Comment from Hotel Management
21 Sep 2024 by Rey, Hotel Management
Thank you
by A verified traveler
Posted 4 Aug 2024
Horrible
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
21 Sep 2024 by Rey, Hotel Management
Thank you
by A verified traveler
Posted 22 Jul 2024
When we walked into our room, there was a roach in the toilet, it wouldn’t flush, and there was was something questionable on the bed. I requested another room and they were accommodating to my request. The staff is great, the rooms are nothing like pictured though.
by A verified traveler
Posted 22 Jul 2024
Great place to stay and great staff.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
21 Sep 2024 by Rey, Hotel Management
Thank you we are unaware of any complaints
by A verified traveler
Posted 18 Jul 2024
Booked through Expedia on our way to the Florida Keys because are room was cancelled by another hotel due to overbooking. I booked it and then get email that check in ends at 10:30 pm and we were not getting there until midnight. I called the hotel right after booking within 8 minutes to see if they could leave key somewhere and the girl that answered the phone so no and that they would not check us in nor would I get my money back even know it was within 10 minutes from the time I booked. Plus, it’s not noted online that it ends at 10:30 pm until you book. Horrible way to do business and treat people. also it was a little after 10 pm so the room shouldn’t even have popped up to rent if they were closing soon.
by A verified traveler
Posted 7 Jul 2024
We liked the bed, very comfy. We like the A/C, very cold.
Comment from Hotel Management
16 Jul 2024 by Rey, Hotel Management
Thank you
by A verified traveler
Posted 7 Jul 2024
Everything it was excellent the only concern it’s about breakfast, They should be given another type of breakfast, other than that amazing hotel.
Comment from Hotel Management
16 Jul 2024 by Rey, Hotel Management
Thank you
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
21 Sep 2024 by Rey, Hotel Management
This guest was refunded fully after bogus complaints and rudeness
