Ratings based on 315 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Not bad for a london hotel but it is just rooms above a pub. A nice place to stay if you are visiting Kew Gardens. However, the room we stayed in had a single glazed window with very poor seals. So the room was cold alll night and the wind whistled through the window and rattled it. In addition the bed was incredibly hard (not just a firm mattress) and the sink in the bathroom was leaking.
Look, it was fine: clean and reasonably priced and did us for a night but sometimes i think you wouldn't get away with this stuff outside London.
by A verified traveler
Posted 5 Dec 2024
Kew Gardens great Christmas lights
by A verified traveler
Posted 17 Nov 2024
Very good location for Kew Gardens. A very popular pub so expect a bit of noise until closing time. Public transport access really good. Will be staying again. Staff helpful.
by A verified traveler
Posted 7 Nov 2024
Great location . Slightly expensive
by A verified traveler
Posted 22 Oct 2024
Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.
by A verified traveler from Louisville
Posted 20 Oct 2024
Stairs to upper level very hard to climb with suitcase, no lift on property.
by A verified traveler
Posted 16 Oct 2024
by A verified traveler from Parkinson
Posted 10 Oct 2024
Close to Kew Gardens. No lifts.
by A verified traveler
Posted 8 Oct 2024
Close to train. Nice location.
Hotel has lots of character. Nice, clean room. Comfy bed.
Great staff!
by A verified traveler from Calgary
Posted 29 Sep 2024
A nice place to stay close to beautiful Kew Gardens. Staff was friendly and the restaurant provides fine meals. Thank you to Henry, Christina and team for your warm hospitality.
