Ratings based on 90 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Good stay at a very quite and rustic spot. Very quit and remote.
by A verified traveler
Posted 31 Aug 2024
The good. Great modern property with good rooms and restaurant next door. Handy for Weeze airport.
The bad - front desk not staffed when it said it would be. Spent ages on phone number to sister hotel to get check in code and was told to wait 30 minutes. Over one hour later had to phone back. Ended up taking 90minutes to check-in. Still haven’t managed to get an invoice for stay from them. I would not stay here again. Its a shame as the room quality is very good and there are limited options in this area.
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
14 Aug 2024 by elaya hotel kevelaer , Hotel Management
Lieber Solon, danke für Ihren Besuch. Leider schenken Sie uns nur einen von fünf Punkten. Gern begrüßen wir Sie bald noch einmal, um zu erfahren, was wir besser machen können, um Sie rundum von uns zu überzeugen. Beste Grüße, Ihre Isabell vom elaya hotel kevelaer
by A verified traveler
Posted 10 Jul 2024
Lovely restaurant and grounds
Comment from Hotel Management
14 Aug 2024 by elaya hotel kevelaer , Hotel Management
Dear Jon, thank you for choosing us. We are glad the lovely restaurant and grounds added to the enjoyment of your visit. We look forward to welcoming you back for another exceptional stay. Best regards, Isabell from elaya hotel kevelaer
by A verified traveler
Posted 8 Jul 2024
Difficult Check in / no staff and nothing in english
Comment from Hotel Management
9 Jul 2024 by elaya hotel kevelaer , Hotel Management
Dear Stuart, thank you for taking the time to evaluate our hotel. We regret not meeting all of your expectations and have taken note of the check in-related concern you shared with us. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately.Best regards, Isabell from elaya hotel kevelaer
by A verified traveler
Posted 27 Jun 2024
Ideal stop-off ahead of an early flight home.
Comment from Hotel Management
8 Jul 2024 by elaya hotel kevelaer , Hotel Management
Dear Graeme, thank you for choosing elaya hotel kevelaer and leaving a review. We love that you enjoyed a comfortable stay in our perfect place for an early flight home. We appreciate your business and are already looking forward to your next visit. Best regards, Isabell from elaya hotel kevelaer
by A verified traveler
Posted 3 Apr 2024
Perfect location for traveling to the airport, however, I would highly recommend booking a taxi well in advance as when we arrived all local services said they were full. Luckily the hotel reception team could be reach via phone and managed to find another company for us.
Comment from Hotel Management
8 Apr 2024 by elaya hotel kevelaer , Hotel Management
Dear Gemma, thank you for choosing us and leaving an excellent review. We love that you enjoyed the perfect location and are pleased that our courteous staff was able to support you. We appreciate your business and are already looking forward to your next visit. Best regards, Isabell from elaya hotel kevelaer
by A verified traveler
Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by elaya hotel kevelaer , Hotel Management
Liebe Ayane, vielen Dank für die herrliche Bewertung Ihres Aufenthalts bei uns. Wir freuen uns sehr, dass wir rundum begeistert haben. Gern auf bald, Ihre Isabell vom elaya hotel kevelaer
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 1 Oct 2023
My stay
