Ratings based on 76 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
We thought the hosts were really lovely and the location of the guesthouse was ideal for us for walking. There are two pubs within walking distance which serve fantastic food: Coledale inn and Royal Oak. However, we had a downstairs room and seemed to have been really unlucky with the guests upstairs who woke us up every hour during the night. Thankfully, we were only staying a couple of nights as we were absolutely exhausted by the end. Would recommend a stay, just maybe ask for an upstairs room.
Comment from Hotel Management
3 Nov 2024 by Phil & Helen, Hotel Management
Thank you for your review. We are dismayed to hear that you had issues with guests upstairs. However, had you mentioned this during your stay we could have perhaps resolved the issue. It is indeed rarely a problem here, but we like all hospitality venues else do have the occasional inconsiderate guests.
by A verified traveler
Posted 7 Oct 2024
Very lovely
Comment from Hotel Management
7 Oct 2024 by Phil & Helen, Hotel Management
Thank you so much!
by A verified traveler
Lovely Stay
Posted 28 Jul 2024 on HotelsWe had a lovely stay at Hermiston Guest House. The rooms are well appointed, beautifully clean and refreshed on a daily basis. Breakfast is well organised and the service from Phil in particular was a highlight of the stay. Thank you!
Comment from Hotel Management
28 Jul 2024 by Phil & Helen, Hotel Management
Thank you so much. We're delighted that you enjoyed your stay.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Phil & Helen, Hotel Management
Thank you!
by A verified traveler
Posted 22 Jul 2024
Did the job straightforwardly and well.
Comment from Hotel Management
22 Jul 2024 by Phil & Helen, Hotel Management
Thank you.
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Phil & Helen, Hotel Management
Thank you!
by A verified traveler from Boise
Posted 8 May 2024
Phil and Helen were excellent hosts. They went above and beyond!!
The food was yummy. Especially the shortbread!
Comment from Hotel Management
8 May 2024 by Phil & Helen, Hotel Management
Thank you so much. We're delighted that you enjoyed your stay and the homemade shortbread!
by A verified traveler
Posted 1 May 2024
This property never fails to impress, we would happily recommend it.
Comment from Hotel Management
3 May 2024 by Phil & Helen, Hotel Management
Thank you. It was lovely to see you again.
by A verified traveler
Great value for money!
Posted 22 Feb 2024 on HotelsVery pleasant stay, good caring hosts.
Welcome hot beverage with a snack was a surprise package but a much needed one.
Very immaculately maintained property.
Comment from Hotel Management
22 Feb 2024 by Phil & Helen, Hotel Management
Thank you for your kind review. We're glad that you enjoyed your stay - and our home made shortbread! We hope to see you again soon.
by A verified traveler
Posted 26 Sep 2023
Phil and Helen were superb. Nothing was too much. Comfortable room and excellent breakfast
Comment from Hotel Management
26 Sep 2023 by Phil & Helen, Hotel Management
Thank you so much. It was a pleasure to have you and we're delighted that you enjoyed your stay.
