Ratings based on 151 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
7 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you!
by A verified traveler
Posted 7 Nov 2024
A great value stay in a beautiful location with great food and great service; I will be coming back!😊👍
Comment from Hotel Management
7 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you very much for the kind review after your stay here. We look forward to welcoming you back soon!
by A verified traveler
Posted 8 Oct 2024 on Hotels
Great hotel lovely breakfast no problem
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you!
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you!
by A verified traveler
Posted 6 Sep 2024
Great views and exceptional staff!
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you!
by A verified traveler
Posted 5 Sep 2024
Very good staff. Nice room & breakfast.
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you!
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you!
by A verified traveler
Posted 27 Jul 2024
Very clean, comfortable hotel in a beautiful remote setting. Local eating options without driving are very limited to the Hotel, the Yew Tree Pub (excellent food and atmosphere) or campsite cafe which is only open during day and early Saturday evenings. Hotel does breakfast which starts late 7.45 am and ends 9.15, light lunch and one dinner session at 7.30 pm. Dinner is very expensive with very limited options. Ate dinner once. It was ok. Dinning room staff at breakfast could be more customer friendly.
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you very much for the review after your stay here earlier in the year. We appreciate the feedback and hope that you will come to the hotel again in the future.
by A verified traveler
Posted 26 Jul 2024
Not brilliant, to be honest. The setting is stunning, the staff perfectly friendly and helpful. The single room I had was a little travel lodge like. From photos, the doubles look a little more worthy of the price. The main issue I had was the dinner. Firstly, the regimented 7.30pm dining time is something I've never experienced in the many i've stayed in in my life. It felt a little school-like, congregating at the dining-room and taking our seats for a meal chosen that morning at breakfast. Very strange. Secondly, the food was ok, not brilliant, but main quibble was, every evening i was there, it was something with mash. Always. Mash mash mash. No choice of any other potato. Additionally, no choice of what vegetable side. The same snap peas every night, with either broccoli or carrots, plain. For what would normally be £45 for a three course meal, you'd think we could choose our sides and what potato we would like. Now, if you book dinner over a week in advance you get a £10 discount. Ok. But still, I had mash for three consecutive nights. All this suspiciously suggests it is alleviating as much work for the chef as possible. Doesn't happen at the Bridge Hotel, which I would certainly recommend over this I'm afraid. Staff and everyone excellent as I say. Clean, gorgeous setting, just wish it were a little more like a hotel when it comes to meal. Oh, and flies. A hell of a lot of flies kept us company in the dining room, lounge and foyer.
Comment from Hotel Management
6 Dec 2024 by Leanne - Director/Manager, Hotel Management
Thank you very much for taking the time to write a review after your stay with us earlier this year. Sorry that you were disappointed in the food and specifically the potato selection. We have fed this back and rectified the problem straight away. I would hope if you stayed again your dining experience would be much more to your liking. We do appreciate the feedback which helps us improve our service.
by A verified traveler
Brilliant location
Posted 1 Jul 2024 on HotelsVisited solo for some fell walking. The location is unbeatable for whole day walks direct from the hotel up to nearby fells like Dale Head, Great Gable, or Newlands Valley to Cat Bells. Hotel was all good, comfortable modern room, well run, amazing views from the room. Food was excellent.
Comment from Hotel Management
9 Jul 2024 by Leanne - Director/Manager, Hotel Management
Thank you so much for writing a review after your stay. It sounds like you made the most of your time here but hopefully we will see you again in the future.
